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Midtown South / Chelsea >
Posted by anonymous on 06/14/2011
We went here for a party and had the most disappointing experience. The waiters are pushy, the service is slow, and the food was so-so. At the end of our meal we were presented the check with a strange charge on it that we were confused about. When we asked what the charge was for (over $100 dollars) we were told it was for a cake plating fee. none of us had not been told about such a fee when we made our reservation. After much debate the charge was reluctantly removed. Then the kicker is that when we left the manager ran after us yelling that we did not leave enough tip. We left a 20% tip even though our experience was horrible. He claimed we left less...but never counted the credit card receipts we had left on the table. Who does that?!?! It is such poor service and sheer arrogance. I was not only appaluled at this experience, but will never go back again!
Posted by NYC foodpro on 08/12/2010
Excellent food in presentation and quality. Extensive, interesting and well executed specials. The attentive service deserves 5 stars.
Posted by Jeff L on 04/19/2009
With so many wonderful Italian restaurants in Manhattan, you have to wonder why Da Umberto remains popular. While the service is exemplary, the atmosphere warm and the tables comfortably spaced, the food is terribly ordinary or maybe worse, the wine list is quite limited, especially for Italy, with shockingly high mark-ups and the prices in general lead you to believe a top celebrity chef is behind the stove. For years, I’ve read about the charms of Da Umberto and finally took an old friend on Friday night. Wish we had gone to any of the other wonderful Italians I've enjoyed in the past. For a lot less money, we would have enjoyed our food and had a great bottle of wine for probably half of what we paid ($360 with tax and tip for two). The specifics of what we ate and what we sent back are hardly necessary. From my humble point of view, the value proposition here is way out of balance. I can now say that I tried Da Umberto and got it out of my system. Way out of my system.
Posted by thomas on 08/12/2008
love this restaurant ! little italy can almost be passed by if you aren't careful....love the food the service is awesome...little pricey but you can always request to sit at the bar if you wanna cut cost and time. love love love !!!
Posted by Catherine on 04/11/2008
This place is delicious, fantastic, lovely atmosphere and wonderful service. Truly a top-notch, A+ restaurant. My husband and I go as very often, at least once (usually twice) a month.
Posted by Anonymous on 12/01/2007
This was my second visit in 6 months. What a mistake it was to return. I took my wife and our best friend to Da Umberto to celebrate our friend's birthday and our anniversary, late November, 2007. The service, though efficient, was punctilious at best, e.g., no one asked us how our food was.The maitre d' forgot we were waiting for a guest to arrive. When the guest found us, the maitre d' looked at me as though I had dementia. The room we were in was one of the noisiest I have ever encountered anywhere in my world travels. While the food was good, I'd say the price to experience ratio is way off. I would never return, and would not recommend this restaurant.
Posted by lutece on 02/05/2007
This place came very highly recommended to us. We are very picky and expect wonderful if we are willing to pay the price for it. This was just ordinary food. The appetizers were ok, nothing that special. The main dishes were nothing to rave about at all. The homemade pasta was covered in a pasty, salty tomato sauce. The 24 hour marinated cornish game hen tasted like 'jerk chicken' and the chicken with cherry tomatoes basil and balsamic was good, but certainly not anything better than what i make at home. The desserts were not great either, looked like they were sitting out there for hours or may be even days. Not worth the 100 per person at all. For this price I want extraordinary.