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Posted by Disappointing on 07/15/2008
The guy behind the counter at the 9th ave location is as rude as they come. Maybe he is allergic to sugar.
Posted by chowsue on 04/15/2008
For over a decade, the Cupcake Cafe has been my favorite dessert in the entire world. I often dream of the creamy buttercream icing, the prettty decorations, the cute flowers. My bridal shower cake was from here too, because all my friends know I ADORE the Cupcake Cafe..it was so good, everyone fought over the last few slices. I used to walk over and buy a cupcake after work when I had a bad day..it would get me through. What happened? I haven't had it in four years, and decided to drop in on their new digs on 9th avenue. I was initially impressed by the cute space. Their last store was a dump- dirty and ugly and always crowded. This new space is super cool, nicely decorated...one of the nicest coffee shops I have ever been in, in my humble opinion. The service was equally as gruff as I remembered. The guy behind the counter all but threw the cupcake at me today. But then, I remember the girls in the last shop were always overworked and pretty freaking unhelpful..they talked to you like they hated your presence and wanted nothing more than you to leave their sight. When you buy cupcakes, you want sweet, friendly Betty Crocker smiling at you and offering you some sunshine. This isn't a bar by the Port Authority..but a cupcake shop! Well the icing is still delicious..oh I love it! There is no place that makes it like they do. I have tried cupcakes almost everywhere, and this is some delicious icing. But the cupcake itself? Blech! It was so dry....are they having trouble selling them due to the recession or something? Are they leaving them out for a few days? Cupcakes are typically dry, though, no matter where you go. The only cupcake I have had recently that was moist was Two Little Hens. That cupcake is $5, so $2.50 more than Cupcake Cafe...but absolutely melt in your mouth divine. $5 for a cupcake is just plain obscene...but it was good. I remember when Cupcake cafe raised their prices from $1 to $2..I nearly cried right there in the shop that day. Now it is $2.50 I think. So go for a cappucino and the ambiance...and gaze at the pretty cupcakes. Maybe your experience will be different, and maybe you'll catch them on a day when the cupcakes are moist. I was pretty disappointed. My dream was shattered today.
Posted by Nik on 03/21/2008
Unfortunately, looks are deceiving! We took a bite and we were clearly disappointed. It was dry and buttery with no flavor! Cupcakes are meant to be moist, dense, sweet, and delicious. Don't waste the calories!
Posted by Edward on 02/23/2008
I just love the fact that this is a real neighborhood place. And the espresso/cappuccino are some of the best I've ever had in NYC. I agree that the cupcakes boring, but everyone's cupcakes are boring. The muffins, however, are fantastic, especially the Carrot muffin!! Have them with your coffee, and you'll be in heaven.
Posted by converted consumer on 02/19/2008
At first try I wasn't a fan of the cupcakes. But a friend of mine suggested that if you leave the cup cakes out for about an hour the cakes are more moist (I guess as the butter melts). I tried it and what a difference! But I only enjoyed the mocha/chocolate ones.
Posted by johncharles on 05/07/2007
as others have said the cupcakes which theyre named for are pretty bland-also some folks try to avoid starbucks but after going to CC yesterday i realize they do know a thing or two-namely service which although friendly whenever i go there the person is always overworked and the place is a mess (dirty)-it's a good idea for a cafe but u wont find service or consistancy here-
Posted by KarenB on 04/17/2007
The cupcakes are beautiful, and thats where it ends. They taste like week old cupcakes with lard spread on the top. The icing isn't even close to sweet! Don't be fooled.