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Posted by Disappointed diner on 10/23/2005
We made reservations at four highly rated restaurants while visiting Manhattan for the week. We ate at CRAFT the first night and could not believe that it had been so well recommended. There were four in our party. Afterwards, we each agreed that it was hard to really find something on the menu that excited us and that we wanted to order! We were mislead by our waiter on the size of the portions so we over ordered. Each side can serve 3 to 4, at least the ones we ordered. The brussel sprouts were burned and we sent them back. The waiter brought out another plate for us to see if it had some how gotten better. It had not! (we were not charged for it at the end) By the time we had finished our entrees we did not dare order coffee or dessert for fear of what they would be like. And I was really glad that I had not even been tempted to order the $150 steak (as if!) because I would not have trusted the kitchen to cook it. I think that sums it up for me,'the trust that is established between diner and chef was missing', based on the lack luster, poorly finished food that was put on our table. The only entree that was good was the sweetbreads(agh) that one of us ordered. The rest was below average. We just wanted to get out of there. I looked around at the other diners wondering if they too were getting this poor showing of food, and it reminded me of the fable, "The Emporer had no Clothes". Craft seems to be existing on hype; on what at another time might have been wonderful exciting food and presentation, but not anymore. We did take the time to fill out an evaluation card at our table.
Posted by rach on 10/05/2005
I have been to Craft many times and have grown to expect great things--attentive service, delicious food, lovely ambience. Tonight, while the ambience was great as always, everything else was not good. We waited 30 minutes for each course. By the time our first course was served, we had eaten an entire loaf of bread and could not even begin to enjoy our (very spendy) food. The salads were so overly salty that they were nearly inedible. The mains were bland after the salt on the salad, and the sides were lovely, but we were too full to even eat them. One of our sides arrived a full 10 minutes after everything else, and we had multiple waiters asking us questions that had been answered by previous waiters. It is not the type of experience you expect from a restaurant that charges $125 for a steak--and I will pay anything for a great steak. In the end, we wished that we had spent our $300 (for two) at somewhere with first class service and food.
Posted by Anonymous on 09/06/2005
I was looking forward to eating at Craft for weeks. I have never been so disappointed. Despite the really nice, modern atmosphere, i thought the dining experience was average - at best. The food was edible, but the portions were tiny, and the service was not what i would have expected for those prices. The sides were subpar (we had the japanese eggplant - there were literally 5 pieces on the plate - for $16!), the main courses weren't even hot and the salads were tiny and tasteless! I would have paid 100 for the food and experience, but our tab came to $250 for dinner and (not a lot of ) drinks!
Posted by Amy on 08/23/2005
I dined at Craft for the first time in June. The food was outstanding. The ambiance was wonderful along with the service. Yes, it is a little pricey, but it's worth every penny and we are in Manhattan. I highly recommend Craft.
Posted by Reflection israel on 07/22/2005
Most of these people do not know what they are talking about. I had the best dining experience i have ever had at Craft. Ok, it was a little expensive, but the quality of the food was only surpassed by our experienced server.
Posted by Anonymous on 07/11/2005
Everyone in my party of 8 was disappointed. This was a very special birthday and I coordinated with the restaurant's staff in advance to make sure they understood how important it was that everything turn out well. Turns out they didn't seem to care. The menu they faxed me in the afternoon so I could order all dishes in advance turned out -- when we got there -- to have been the menu for the prior day, so 2 of the dishes were not available. No apology. Two entrees were so oversalted that we sent them back. Again, no apology, no one seem to have cared, no one made any particular effort even to smile. In general, the food was mediocre and the service poor and grudging. The decor was unusual and beautiful (although I found the leather walls a bit creepy) but no match for the prices, attitude, and unremarkable food.
Posted by hammer on 07/10/2005
I do not understand what these previous reviews are talking about---Dined, Bold flavors, interesting undertones----Would I dine again----? Yes.