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Service: dour and sullen. Asked for a recommendation. The response, an annoyed "I don't know". Pizza Margherita: burnt to charcoal. I love a well-done crust, but no one likes completely blackened mozzarella. Linguine alla vongole: half of the clam's shells were shattered into dangerous, razor-sharp shards. Penne alla vodka: not even half as good as what one might buy in the frozen section of the supermarket. Overcooked, gummy and bad. Would never eat here again.

Food is good, not amazing but good to really good. Big fan of the bolognese sauce. Delivery service is exceptional. Food gets there quick and hot.

Have lived here for 30+ years in NYC. Coppola's has Very good food, fine atmosphere and wait staff. I had a Very good experience with a party of 4. I highly recommend this restaurant over any Italian restaurants on the Upper West side.

Last week I went to New York to accompany a family member to a Doctors appointment, since we had time for lunch and the other family members had eaten there before, we went to Coppola's for lunch.The dining room was nicely decorated & inviting but the waiter who seated us seemed to be angry, he looked quite annoyed and the tone of his voice confirmed his irritation ( like perhaps we weren't welcome) it was one o'clock in the afternoon not five minutes til closing so I couldn't figure out what his problem was. Really, I thought whats a cranky french waiter doing in a Italian restaurant?? The food however was excellent! fresh, well prepared, generous portions I was impressed! So whats with MR. Cranky Pants? isn't being pleasant one of the requirements of food service? Time to talk to staff about attitude - - rude staff is not good for business.To his credit he did get better as the meal progressed, maybe he thought we were there to order coffee, mess up the table and pay a tiny tab? and yes! we'd eat there again cause it's just that good.

we live in the neighborhood and order from here prob once a week. good eggplant, chicken, salads. fast delivery.

After trying a few other places in the neighborhood- Cafe Arte for delivery- (a JOKE- If you can navigate their website, that's half the battle and if you can get them to not keep you on hold forever, that's the other half. Oh- then hope they still make what they advertise) and Bella Luna- (which has the blandest most pedestrian Italian food anywhere), I am a firm and committed Coppala's customer. Still the best food, the best atmosphere and the most consistent chef. Great delivery and good service. Don't waste your time anywhere else.

Best chicken parm on the upper west side although the service can be unattentive. good food nonetheless