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Posted by Jesse on 04/21/2007
I like going on my own to this place. The counter service guy is attentive, though not obsequious. My cofee's always refreshed. They get me what I want fast. Don't order them to do anything freaky with your meal, it won't compute. If you want staff to kow-tow to your whims then you need to avoid eating at diners--better yet avoid eating out in NYC. I really like the waffles and sausage. Their syrup bites, but I'm a stickler for good syrup. Though with the quality of their waffles I overlook their syrup sacrilige, tree sap only please. Their fruit salad is also pretty darn good.
Posted by Anonymous on 04/09/2007
Well, I have noticed that if you order from City, they do not treat you as a valued customer and the food quality and service is almost halved. If you are going to go there to eat, you might as well go elsewhere. If youre going to pay ridiculous prices, you might as well enjoy the food your eating as well as the environment.
Posted by joelzenny on 03/26/2007
I completely agree with the anon reviewer. I first started going here back in 2001. I liked the place. It seemed to be better than average diner fare, and the prices matched the quality of the food. It was the place to get high end diner food on the UWS. Unfortunately, the quality of the food has decreased immensely.
Posted by anon on 03/23/2007
As the prices increase, the service decreases -- spotty and at times not very pleasant. $13.95 for a hot open turkey sandwich with mash and stringbeans and the turkey was plain deli slices. Staff is new and not very pleasant.. Cashier does not even say "thank you." I go there occasionally because of it's closeness but will be going elsewhere from now on. Too bad, I used to really enjoy it.
Posted by anonymous on 03/07/2007
The city diner is a nice place to eat in the actual restaurant. The in-house staff is ver nice and accomodating. However, the person who answers the phone to take delivery orders is very impatient. He refuses to make accomodations and tries to get you off the phone before you have even finished placing your order. To add insult to injury, the delivery takes way, way too long compared to the competition in a neighborhood filled with excellent delivery options. It is also overpriced for diner food.
Posted by Kiki on 12/09/2006
This is good, straight-forward diner fare. Fairly varied menu--most of it works as average or better-than-average diner fare. Maybe a little more expensive than an average diner, but pretty much anyone should be able to find a niche in the menu that fits their expectations. Their burgers and breakfast menu work best for me--good burgers, good value--nice bacon cheeseburger, my favorite fries in the neighborhood. Sausage and fries with black coffee is a breakfast gluttony. Have also tried their rigatoni (fine), fried chicen (fine), chili (not so good), nachos (bland), ensalada caprese (bland), and once even had a late Thanksgiving dinner there when travel plans fell through---insanely generous portion, but the quality was below-averageish. Desserts, in all frankness, are mostly to be avoided. I've had delivery from there over the last five years, and have ordered often enough to've experienced both their good and their bad moments. Good is the standard--usually receive an order in 15-20 minutes, though on a bad night it can run 45m-1hr. Have experienced the occasional missed item, or the occasional lost delivery guy. But way more often than not, they get it right and get it delivered fast.
Posted by Anonymous on 11/24/2006
I think the reviewers with a bad delivery story had an unusual experience. This is good diner food and I have ordered from them dozens of times with no problems. Although it will sometimes create problems, I am grateful for the work of those in the city who are new immigrants who don't speak English. Another good thing about City Diner is that they are efficient with packaging for takeout, less wasteful than many places. My son eats the chicken souvlaki often, which is good and well-spiced. And the nice and efficient guy on the phone calls me "honey," brightening the day a bit.