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Upper West Side >
Diners & Coffee Shops >
Posted by Anonymous on 04/24/2008
The service felt like it was obvious they were trying to rush us out so that they could flip the table. They actually took away my plate without asking me and before I even finished eating. Incredible.
Posted by disgruntled on 04/04/2008
The person who answers the phone at night yells "HELLO ORDER" "WHAT ELSE!" "WHAT ELSE!" and then hangs up. He often hangs up on you if you pause too long between items (often this will happen due to surprise because of how loudly he is yelling). I'm not exaggerating. It's so strange and unnecessary and rude, I can't tell you... it really makes me hate ordering from this place.
Posted by anon. on 06/01/2007
The food's not bad and the staff have always been pleasant to me. A note about prices: They're different on weekdays vs. weekends. It's much more expensive on weekends.
Posted by Anonymous on 05/30/2007
Unpleasant atmosphere and service. Waitresses with attitude make dining uncomfortable.
Posted by Jesse on 04/21/2007
I like going on my own to this place. The counter service guy is attentive, though not obsequious. My cofee's always refreshed. They get me what I want fast. Don't order them to do anything freaky with your meal, it won't compute. If you want staff to kow-tow to your whims then you need to avoid eating at diners--better yet avoid eating out in NYC. I really like the waffles and sausage. Their syrup bites, but I'm a stickler for good syrup. Though with the quality of their waffles I overlook their syrup sacrilige, tree sap only please. Their fruit salad is also pretty darn good.
Posted by Anonymous on 04/09/2007
Well, I have noticed that if you order from City, they do not treat you as a valued customer and the food quality and service is almost halved. If you are going to go there to eat, you might as well go elsewhere. If youre going to pay ridiculous prices, you might as well enjoy the food your eating as well as the environment.
Posted by joelzenny on 03/26/2007
I completely agree with the anon reviewer. I first started going here back in 2001. I liked the place. It seemed to be better than average diner fare, and the prices matched the quality of the food. It was the place to get high end diner food on the UWS. Unfortunately, the quality of the food has decreased immensely.