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Posted by Anonymous on 01/14/2009
Excellent food and great service.
Posted by Mee on 12/15/2008
$10.25 for a fajita burrito and a coke is too much for what you get here. Think they charged me for getting salsa on the side instead of on the burrito. The burrito was mostly rice and had too much cilantro. For $5 more, you could go to an authentic sit down Mexican restaurant and have a much more satisfying meal. Couldn't help but feel ripped off as I sat in the dining area and listened to the horrible top 40 satellite radio.
Posted by Disgrunted on 06/13/2007
It's not the first time I made an order on the internet ad gets lost in the process. You are better off faxing your order or better yet just go, get on line and you get your order fresh not cold or lost if you have to wait 45 minutes to pickup your order. If they lost your order, don't worry they will not admit they had made a mistake nor apologize even after you wait in line for over half an hour looking like a dummy. O feel sorry for the others everyday going thru the same ordeal wait to get your order sitting cold on top of a counter.
Posted by Stephanie on 02/07/2007
This is one of the best restaurant chains in the city-- the food is fresh, the service is fast, and the value is tremendous... and the food is healthy!! I love going there and often consider it a treat when my husband is working late and can't have dinner together, because he only likes five star restaurants, which tend to be heavy and expensive... for a fifth of the TIP we would normally leave at one of his restaurants, I get a delicious burrito created the way I like it... no need for chips, as the previous reviewer is right-- sometimes they are stale... but the burritos are to die for!! They are freshly made and really delicious... And if you are into no carbs, there are burrito bowls that you can create with no tortilla... This place has the fluffiest rice and is always perfect... and they make everything right in front of you... you couldn't ask for a better value in New York City...
Posted by Toi on 01/23/2007
I love Chipotle. I have been enjoying their food all over the city. Its one of the few places around where you get free-range meat for a reasonable price. However, I just learned a valuable lesson. Every Chipotle is not the same. While the layout of the spot on W. 48th in Manhattan is nice and layed back, the food and the staff were remarkably unimpressive. I say this after visiting twice. I won't be going back again. The first time I went the chips were stale and the small amount of meat in my Carnitas Burrito Bowl (shredded pork) was mostly fat, very salty and very greasy. Since everybody has a bad day I decided to give this spot another shot. This time I ordered the Chicken Burrito Bowl. First, the young lady who did the initial service wasn't in a very good mood either time I visited. Second, the portions doled out at this location are scant compared to every other location I have visited - which could be a good thing considering the quality of their food... Third, again the chips were stale which was very disappointing considering they have such great chips and the chicken was overcooked. So how does one franchise serve the same menu but have the food taste so completely different? Beats me, but if you believe eating free-range meat is healthier for you, I recommend you try Chipotle, just not the one on W. 48th St . Try the one on 23rd and 6th or 44th tween Lex & 3rd. The customer service, the portions and the chips at both those locations has been great every time I have visited.