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Posted by Anonymous on 02/29/2008
I've been here several times with different groups of people and each time my friends and I leave very happy and very full. I'm not an Indian cuisine aficionado but I've eaten at enough Indian places, including my friends' houses, to know that this place is for real. Everything I've tried here was super tasty. The portions are great. The service, in my experience, is totally fine. The decor leaves something to be desired but, hey, whatever. And the value RULES! I say try it at least once and, unless Mercury is in retrograde or something like that, you won't regret it.
Posted by Raj on 01/25/2008
After reading some of the reviews here, I was worried that I might get bad service at this restaurant. But the service was actually very good and attentive. Two of our party of three arrived about ten minutes ahead of the third person, but there was no pressure to order quickly we sipped chai (which was very good not pre-sweetened so we could sweeten it to our taste) until he arrived. The staff was very patient when we asked for details of how the dishes were prepared, and the food arrived very quickly. The dosas were particularly impressive here and are clearly the specialty of the house. The only thing about this place that could use improvement is the decor (it's a bit dingy and could use new paint). But the food and service were excellent. We'll go again.
Posted by Anonymous on 12/01/2007
After this evening's treatment during my first dining experience at Chennai Garden, I have made it my primary mission to notify the whole universe of the restaurant's poor etiquette and audacious tactics. The evening started out pleasantly, with prompt seating and nice greeting. We were served our appetizers in record time, a definite plus. The interesting Behl Vada appetizer was so tasty and made the Assorted Appetizers platter pale in comparison. The servers were attentive but it got to a point of absolute rudeness when one tosses the check on the table and then each server comes by every 2 minutes constantly seeing if we forked over our cash already, even while we were enjoying our Chennai coffees (very good, by the way). There were tables open, the place was emptying, and no one was waiting. What's the rush? I thought about ordering some more food to go and contemplating a return visit but after witnessing how they kept trying to remove the check from our table (even though we didn't even sign the stupid credit card receipt yet), that was the last straw. The food service was good but I will never return or recommend this place.
Posted by lover of Indian food on 11/25/2007
This place is a great deal for delicious Indian food. The value you get for your money is outstanding. The number of option are amazing and it is the perfect place for vegetarians. I highly recommend the Thali entrees where you can sample a bit of many popular dishes. The only downside is that the place can get a bit cramped and the serive is often slow but if you are not in a rush, this is a great place to have a nice leisurely meal.
Posted by babbletta on 11/06/2007
We brought some well-traveled non-Jewish friends here for dinner. They've eaten everywhere, all over the world and were really impressed by the authenticity, variety and skillful preparation of the food at Chennai Garden. It was a weeknight and the restaurant was not crowded in the least. We had a great meal and it was very reasonable. No complaints about the service either. The restaurant gets low to middling marks for ambience - it's pretty utilitarian looking, but you don't eat atmosphere. Highly recommended if you're kosher and/or vegetarian or just happen to like the real deal.
Posted by Rahul on 09/04/2007
Though the food is good, the service is a huge put off. The wait staff is lackadaisical. They never acknowledge a request and look past you if they're not in exactly the right mood to serve you. I went there this past weekend and at the end of a good lunch, i asked two different waiters for a cup of chai - in response they gave us the check. When i pointed out that i'd asked for chai, they insisted that'd just run out though they'd just served the neighbouring table a steaming cup. Seemed to me that they just didn't want to amend the check. Oh, one waiter walked back to the service area spinning a wet plate spraying nearby tables with water and when I asked for another plate, one gave me a plate on which he'd just served someone a bread basket.
Posted by Nicole Friedman on 06/23/2007
I ate at Chennai Garden yesterday for lunch. Granted I went at 1pm and they were busy. The maitre d tried to sit me at another single diner's small table and I politely declined. They then had me go to the buffet before even getting a table- when I was covered in dishes (their food is delicious so I had quite a bit) I had nowhere to go but to another diner's table- which I did not want to do. Finally a table opened up so I changed. As soon as the waiter whisked my dishes away I wanted to sit for a few minutes and digest. At the same time another diner was sitted at my table (I was not asked) and I was briskly told to pay up front. I realize that this restaurant is a buffet which desires quick turnover. However, I feel that their attitude was unwarranted. If you want to sit single diners together, why not have a communal table? Also, I do not like their policy of sitting diners together at small tables without even asking them! (Despite delicious food, the stress of not being able to dine alone in peace- which sometimes one needs- is just not worth it). I suggest to definitely come- but ONLY if you are with someone else. If you are alone, go elsewhere. And to the owners of Chennai Garden- please change your policy, create a communal table or expand to have more space. Do not send diners to the buffet before they have a table. Do not sit someone at another person's table without asking and expect a refusal- which they should have a right to do. As a single diner, I expect a wait for a table sometimes and do not mind.