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Posted by Glenn on 11/23/2009
The only reason to enter Chavella's is the food. The service is poor and you'll never get to dine as a group (ie everyone ones food coming at the same time). I've eaten at Chavella's about 7 times. Food has always been great- oddly portioned but great (7 chips for three cups of salsa, 4 mini tortillas for a plate of meat, veggies etc). But the last time my husband and I my friend went there, the service was so bad, I'm never returning. First, we were told the wait was 10-15 minutes. Not a problem, we went to the deli next store and passed 8 minutes. Then left to wait in the cold for name to be called. At 25 minutes, a waiter came outside to get our drink orders. My husband got a beer. Beer came at 30 minute mark. Finally at 35 minutes our table was ready. They sat us (No "sorry for your wait" or "gee, my estimate was wrong"). When they sat us, the waiter told us they would move us to bigger table in a moment. No such move ever happened. We sat at a two person table with my husband sitting in the busy kitchen aisle. People kept bumping into the back of his chair and he had trays over his head the whole time. I ate with my bag in my lap since there wasn't space anywhere to put it down. Food came at haphazard speed. My friend was finished eating before my husband got his food. The final straw, they took the cute little gums off the tables!
Posted by Lauren on 11/20/2009
I haven't ever been to Mexico but I have a lot of experience eating Mexican food in various states, and Chavella's is the only restaurant I've been to in NY that can compare to the glorious fare you can find in California or Texas. All the ingredients are fresh, and un-Americanized. No willty lettuce covered in handfuls of melted cheddar. The tamales are exceptional. My boyfriend swears by the tortas, but I love mixing and matching tacos to get a variety of tastes going. Either way, you can't go wrong!! The place is small, cute, and crowded- but the patient, courteous staff keeps the atmosphere calm and pleasant. It's cheap cheap cheap, but it has ZERO baring on the food. They could be charging a lot more if they wanted, and still warrant a 5 star review. DELICIOUS.
Posted by Anonymous on 10/11/2009
I would go here all the time before I ended up moving out of the neighborhood. I would go here all the time! I love the food and the atmosphere. It's a very small, intimate restaurant...so if you attempt to take a party of 4 or more people, you'll ended up being a pain in the ass to other customers. Great roasted corn, taquitos, tamales, enchiladas, and brunch. I never had a bad meal there and I really miss it. I wish the owners would open up another one here in Williamsburg!
Posted by Anonymous on 07/14/2009
Best tacos in the area for a very reasonable price.
Posted by Bing on 07/12/2009
We were really excited to eat here. Our neighbor is a long-time customer and recommended the food and the atmosphere. We arrived right when they were about to switch over from the brunch menu to the regular menu...we didn't want brunch, but the waiter said we would have to wait half an hour to order from the regular menu. As soon as we ordered, he switched out all the menus in the restaurant! The next people to come in were allowed to order from the regular menu. Lucky them. Our food was mostly awful. The eggs were completely overcooked. The portions were large, but the quality was poor. The chorizo hash was a highlight - spicy and well-flavored. I could have made better huevos rancheros with store bought refried beans and saved the annoyance of having to deal with a nasty waiter who forgot our sides, was irritated at us for asking questions, and then ignored us while he ate. We may eventually return for the regular menu, but unless you want Manhattan brunch prices and school cafeteria quality food I would highly recommend you avoid Chevalla's from 11 to 3:30 on the weekends.
Posted by cat on 05/28/2009
I love Chavella's! And the fact that they have tortas on their dinner menu, unlike Pequena. I, for one, think their service is excellent. Whether dining in or placing an order for take out/delivery, I find the waitstaff to be friendly, efficient, and accurate. Park Place, your review shows a lack of common sense or courtesy. They are a tiny restaurant with very little seating--a large group completely fills them up, which in theory is a good thing. But I have worked in food service before, and the reality is that it can totally mess up the flow of a smaller place, and remember, tips are how waiters earn their living.
Posted by park place on 05/26/2009
I live not even a block away from this place and it is the best Mexican food I've ever had. Their tacos and tortas are amazing and everything is a pretty good deal. Unfortunately the service leaves much to be desired. When you go with a small group, they are very pleasant and attentive, however, show up with more than 4 people and it is like you are an enormous burden - even when no one else is in the place. For their happy hour, they may ignore you until a minute to 7 and then tell you what you just ordered didn't count on happy hour. The service can be so frustrating that going to the restaurant is hardly worth it - thank god they have take out!