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Upper East Side >
American (New) >
Central Park Boathouse
Posted by Anonymous on 06/11/2015
View was spectacular, absolutely breathtaking. It was suppose to be a great evening as we went to celebrate my husband's birthday, but the experience left a bitter taste. As my husband went to the restroom my 3 years daughter said she had to use the restroom too. I took her to the bathroom and left my jacket on the chair; clear indication we were coming back, obviously I couldn't send her to the bathroom by herself and I can't leave my pocketbook unattended. Tell me why the waitress came in the bathroom looking for me and said to me "I thought you all left." I was never so embarrass. If she was attentive to customers she would know how to approach and speak to them. Her service left a lot to be desired and I will definitely not be returning to that place ever. I would much rather buy a picnic basket and sit by a pond!
Posted by MikeH on 09/04/2014
No restaurant charging these prices should force three courses (appetizer, main, dessert) in an hour's time. Waiters need to be trained better. But the view and ambiance are welcome relief from the rest of Manhattan. The food -I had fish- was very well done (albeit, not 'gourmet').
Posted by Rushed diner on 05/20/2013
If you like to be rushed from the moment you arrive, come here. We were not allowed to order appetizers without ordering main courses, so I asked to make sure that there would be a pause between appetizer and entrée. The waiter assured us there would be at least a 20-30 minute pause. However, after the appetizer, sure enough, the main course arrived EIGHT minutes later. Unless you are a pig at a trough, you cannot digest that fast. Not recommended
Posted by NIS on 08/28/2012
I didn't expect much from this place - why would a place so reliant on tourists bother to be good? As expected, the view of the pond and the park was great. Unexpectedly, the food was very good - excellent, light and fresh heirloom tomato salad and an asparagus dish. Back to the expected - service, though polite, was poor. We were on a schedule, and informed the waiter of it when we arrived. However, we had to flag him down to give our order, it was an extremely long wait for our food to arrive, and then we had to flag people down to get the check, which also took a long time to process. I'd actually try the place again but only if I had unlimited time and didn't care about being ignored.
Posted by ed on 10/24/2010
Went to bar with my girlfriend to get some food and drinks on a beautiful afternoon. Was able to get seats at bar, which was thankful as we stood waiving for a drink for 5-10 minutes before getting a seat. After getting a seat was greeted after a couple minutes by bartender with a dour look on his face. This should have foreshadowed events to come - ordered 2 apps and an entree to split. When served we had no silverware asked server and he said it was not his responsibility and got into spat with bar staff - I had asked for some bread - got that as a desert. Wanted a second drink - good luck as the bartenders were either arguing or talking to waiters. Server when served entree took app plates away (which never would have happened if he didnt need space to drop my plates on bar) - asked for bread again. Used my silverware from apps for entree. Never saw server or barstaff again - went to cafeteria for some salt and pepper packets cause that was not coming then cleared my own plates as I was tired of looking at them. Brought in drink from outside bar for drink number 3 - at this point I was buzzed enough that the total disregard for customers and sniping between bartenders became amusing. Oh was told by staff that this happens all the time.
Posted by MKB on 08/19/2010
Came to the Boathouse for brunch on a beautiful Saturday morning at 11:15 and just beat the rush. We were fortunate to get a table quickly, and as soon as our server departed, she hit into the table and diners next to us and knocked their beverages into their laps. This was not the only waiter/table collision we saw; on account of how densely the tables are packed by the lake, we saw no less than 3 other servers crash into tables with varying degrees of disaster. Everything was served quickly and was prepared well. My fiance had a pedestrian heirloom tomato salad and some perfect chicken sausage with eggs. My maple waffles were adequate, and the fresh fruit compote they were served with was excellent. However, the waffles were completely covered with a layer of powdered sugar that overwhelmed the subtle sweetness of the waffles, a mistake that is inexcusable at this price point and level of sophistication that this venue aspires to. In total, our meal was 80 dollars with 2 drinks and a 15 percent service charge levied. A little on the pricey side, yes, but the ambiance and beauty of the setting more than made up for the price and haphazard execution of some of our dishes.
Posted by Anonymous on 08/08/2010
Inexcusably bad management. Erroneous and incomplete information on website, trolley pick up @ 5th & 90th a joke, "we 're out of food but I can bring you some crackers" at 7:45 on a Tuesday night. My, my.