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Midtown South / Chelsea >
American (Traditional) >
Posted by Denisse F on 01/29/2015
This waitress really had attitude. She was alright at first but when they had trouble scanning our groupon, she put our orders on hold and started neglecting us. we were freakin starving! i mean why would she put our order on hold? did she think we couldn't afford to pay our order if the groupon was invalid?! i hope you didn't forget that we're the customer and you're the waitress. when she finally served us our meals she was putting the food on the table in quite a rude manner. our dessert which was only s'mores, took like 1 hour to get to our table. it's just s'mores people! another order of s'mores didn't even reach us because we were so pissed. who would want to spend 3 hours in a restaurant just because your orders aren't coming? I don't recommend eating here. The food is good, the place is good, but the service, wow zero poits for that.
Posted by Jeni on 11/22/2012
Server neglected to tell us the special, which we would have ordered. Our chicken was cold. My "hot" apple cider was cold. Server argued that it was our fault for knowing what we wanted off the menu too quickly for negligence to tell us the special. Food wasn't horrendous, but certainly not worth the cost or lack of service.
Posted by DMaria on 11/30/2010
My mother and I went to this restaurant last year and we decided to go back last week (the day before Thanksgiving). Both times were great! This time around, my mom had the mac'n'cheese and I had the BBQ chicken sandwich. We shared the spring roll appetizer (which took a little long to come out of the kitchen, but the waiter apologized, which was nice of him)-- all the food was great and the waiter was very pleasant. I'd definitely recommend the BBQ chicken-- spicy chicken, yummy roll, crispy fresh granny smith apple coleslaw. It was especially fun to eat dinner while watching over the ice rink. I don't know what the other reviewer is talking about-- it's Bryant Park, super touristy because of the Holiday Fair-- what do you expect? The prices may seem a little high, but you're not going to do any better anywhere close by...
Posted by T in the City on 11/11/2010
Well, this was a completely repulsive experience. The pros: really nice server, pretty good drink selection (although avoid the hot toddy-type of thing with Earl Grey tea - I didn't know it was possible to make Earl Grey taste disgusting, but they managed), pleasant view of the Bryant Park ice rink and holiday stalls - very Christmas village-y. The cons: the food was the poorest I've had in years (specifically, since I started avoiding our high school cafeteria my sophomore year). We were feeling comfort food-y (and were somewhat suspicious of the dishes that contained chicken, etc.), so had a bunch of appetizers (the margherita flatbread, shrimp dumplings, calamari), tater tots with cheese, and mac and cheese. Our very nice waitress did lead us somewhat astray by recommending most of this, all while doing the exaggerated-head-nod-wide-eyed, "Yes, you TOTALLY want the extra cheese on your tater tots!" thing. First of all, everything was dry and flavorless. Second, it had all clearly come from the freezer section of some particularly down-market store (again, probably the same place that supplies high schools around the city with tater tots and chicken fingers). The flatbread was dry and flavorless, even with the cherry tomatoes on top. The calamari was... freezer burnt, I think. The shrimp dumplings tasted like the bland stuff you can find in midwestern supermarket freezer sections. The tater tots were gross, no doubt compounded by the fact that they were covered in processed cheese. Seriously - PROCESSED CHEESE! They couldn't even spring for a small squirt of cheddar (or, for the love of god, even a slice of melted American cheese would have been better). And the mac and cheese? FULL OF VELVEETA! It tasted like congealed plastic. Now, all of this wouldn't be such a big deal (I mean, come on - you don't go to a restaurant off of an ice rink in a tourist trap like Bryant Park for gourmet cuisine), if the bill hadn't come out to $85 EACH! So, in short, if you want a nice view of tourists skating while drinking an overpriced but okay cocktail, this place is okay. However, if you're looking for a restaurant that WON'T charge you an arm and a leg for "food" that tastes like nuked styrofoam, avoid Celsius at all costs!