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Posted by pinkstick on 05/19/2009
The cheese selection and the brilliant condiments that compliment tickled me to death. I absolutely adore this place and can't wait to go back !!!
Posted by ab on 05/13/2009
I've been here twice already and am very excited to go for a 3rd time tonight! I love grilled cheese sandwiches, and this place serves the best one I've ever eaten in my life. I haven't been impressed by either of the desserts I've had so far (the sticky buns and the chocolate cake), but this place is more about the wine and the cheese. The service is perfectly fine -- one woman who seated us the first time we came had a bit of a rude air about her but nothing that would spoil my experience. Also, never had to wait more then a few minutes for a table for two on a weekday evening. Overall, I love this restaurant and plan to come back many times!
Posted by anonymous on 04/28/2009
The hype on this place has gotten way out off control. It is very overpriced and the service which used to be great has become super snooty. Atmosphere is still good, mostly women and gay men.
Posted by AB on 04/02/2009
after reading reviews of the horrendous service, i was a bit nervous about the kind of experience we would have. fortunately, i had nothing to worry about. in fact, surprisingly, i thought the service was outstanding. our water glasses were refilled constantly, and the young woman behind the bar came over to refill our wine glasses when they were low. our waiter was really cordial, as well....but who even cares about the service -- the food was so outstanding! i highly recommend the grilled cheese sandwich. i'm still thinking about - yummmmm.
Posted by Anonymous on 01/12/2009
Went for dinner last week for the first time (after previously trying but leaving due to a long wait and chaos in waiting for a table). The food was pretty good (except for a poached pear dessert), but the staff had such an unnecessarily rude and stand-offish attitude. It was bizarre. There is no "host" waiting to seat people, so the bar tender and two wait staff all asked me before my friend and I sat down if we were eating. After the third time, it was like, YES we are eating, okay? It's good food for the neighborhood, so I might go back, but I'd prefer not to have standoffish service!
Posted by Anonymous on 12/11/2008
The four of us go in on a Tuesday night at 11:30pm. There was no one at the door to greet us, so we went and sat at one of the five empty tables and moved the empty table next to it to make a table for 6. The waiter walks over and asks us how many people we have and we tell him that we are waiting for one more. He rudely told us that ordinarily he only seats complete parties. Someone in our party said, "We would never ask you to seat us if there weren't four other empty tables." He responded, "Oh no sweetie, you wouldn't be seated here if I didn't say you could." We looked at each other awkwardly. Then he asked if we were eating and we told him that we were just drinking. He said, with unnecessary attitude, "Ok, well normally people who aren't eating cannot sit at tables, so if a table comes in that is eating, I am going to have to ask you to move to the bar. And if there is no room at the bar, well then you are out of luck." In an attempt to lighten the mood, we said, "Don't worry, we'll leave whenever you ask us to leave." He responded, "I'm not asking you to leave, I'm just giving you the rules." We said, "Ok, we understand, you are just giving us a heads up in case you'll have to move us. We appreciate that." Again, in a tone that was loaded with unnecessary attitude, he said, "No, this is more just to give you all the rules for the next time you come." We looked at each other - we had not even been given any menus at this point. After a few minutes, we all agreed that our interactions with the waiter had left a bad taste in our mouths and we would rather go somewhere else. The ambience is lovely and I'm sure that the wine and cheese selection is fantastic. The unfriendly, arrogant service with a bad attitude turned us off so much that we didn't get to see for ourselves. I understand the need to manage crowds and seat complete parties. Also, the customers who are eating should be given priority over those who are just drinking. But there is a way to convey this to your customers without making them feel as if they are a burden and annoyance to your business.
Posted by Anonymous on 06/30/2008
Went here a few months ago with some co-workers. Asked for a table and immediately told tables were only for people ordering food - fine, we were planning to eat anyway. Then was quickly asked if all our members were present - we all were, but the place was completely empty so not sure why the attitude. I found the waitress pushy - she made terrible recommendations on the cheese and wine - we ordered 3 different bottles and the order she recommended we drink them in was horrible. One in our party left early, so they made us squeeze into a tiny "4" top so they could take away one of the tables we were sitting at. All in all a very rude experience where I felt like we were an inconvenience rather than customers. Will not go back and will not recommend.