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| Rating | Avg. Dinner Entrée |
|---|---|
| $$$$$ | Greater than $25 |
| $$$$ | $18.01 - $25 |
| $$$ | $12.01 - $18 |
| $$ | $7.01 - $12 |
| $ | Less than $7 |
Reviews + Photos from nymag.com
| Food |  |
Value | |
|---|---|---|---|
| Service |  |
Atmosphere |  |
Posted by anonymous on 12/21/2008
Slow and super lazy
No mater what you ask for, it won't be what you want. I couldn't get things on the side or even ketchup when I asked for it. The guy said he'd send some out to me, even said "Okay Buddy" but then everything shows up like it's been in a soggy blender. Go to a fast food chain instead. At least they'll be somewhat polite and not lie to you.
Posted by Anonymous on 12/16/2008
ain't what it used to be
On a good day the cheesesteaks are legit. The problems here are consistency and a staff that could care less about customers. The place looks like it hasn't been cleaned since it opened and the service completely sucks now. I'd overlook all of this if they could deliver a consistent sandwich!
Posted by Mary on 10/09/2008
Ok foodservice...not so much
I have ordered from here many times since they opened and the cheesesteaks are decent, however, not worth the hassle. The last (and final) time I ordered, they forgot my icecream sandwiches that I had paid for, since it was a rainy night and has already take an hour and a half to get my food, I did not want the delivery boy to have to make another trip, I simply told them that the next time I order they can include the ice cream, as a kind gesture the mgr. said that the next time I order they will give me a free cheesesteak. Well when I ordered next, they made me feel like some sort of mooch when I mentioned this, I was so upset that I told them I did not want the free cheesesteak, just the ice cream that I has already paid for the week before, and even so they gave me a hard time...just bad business!
Posted by Anonymous on 09/12/2008
Rude
They messed up my order. I went home, opened it, saw it was wrong, went back not looking for trouble but just for my order. They treated me as if i was the wrong one gave me a total attitude even though i approached them kindly about the ordeal. I will never go back.
Posted by Anonymous on 09/03/2008
Terrible Service
Food is decent, unfortunately they have TERRIBLE service - which includes hanging up on you.
Posted by Annoyed on 08/09/2008
Poor service
i ordered food from this place on at least 5 occasions. EVERY time they messed it up. ALWAYS had part of it missing. whenever i called they were extremely rude. the food is good but i am done giving them a chance.
Posted by molly on 07/11/2008
The rudest people ever
I ordered cheesesteaks and fries for 4 people in my office and upon bringing my food upstairs, i noticed that 3 fries were missing. I called them to inform them to please bring more fries..i was put on hold for 15 minutes then finally someone came to the phone...got rude and nasty stating that the fries were in the fryer and hung up on me. Needless to say the food and the fries each took over one hour to be delivered...I will never give them another dollar again...