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Came by being I have heard of the place and it was not bad. I must say the owner is a nice guy. Service was not bad and the food was great. The location is perfect. I would certainly come back with family and friends. Thanks much for the BK experience.

This place is great. The food is fresh and delicious, every single time. The tables can be somewhat cramped, but aside from that, I really have very few complaints. From omelettes to home fries to blackened salmon, it's all good.

The service needs some work, but the food is delicious. The breakfast burrito is yummy. And, I'm not sure what's up with the delivery - sometimes they deliver and sometimes they don't?

Posting here because I've read the other reviews about service and they are true. I've eaten here several times, and while the food is decent and fairly priced the service is poor. The last 2 times I've gone there's been a mistake with the order, and I've had the same experience as another poster being the only one sitting down in the restaurant and having to wait 30+ minutes. Forget about checking on the customer, either. If you want something you better have a loud voice. It's a shame because this neighborhood still is mostly take out and a place like Shane's could be very successful. I'm sure it does decent business on the weekends when the crowd at the other place on the block wanders over, but they've lost me with their service, and i'm sure most of the locals feel the same way.

Yep, it's the service! I've lived in the neighborhood, half a block from Shane's for about 3 years... i.e. almost as long as they've been open. I never write these things, but my hope is that some owner/manager of Shane's might read these reviews and take the calls for better service seriously. Because, seriously, that's what this place is desperately missing - good service. The food is good, price is reasonable, atmosphere is relaxed and pleasant... but service is nonexistent! It's not that the folks are mean, in fact, they're really nice and pleasant. They're just absent... Completely unaware of the customer. You have to get up and flag someone down if you want anything... and then flag them down again to remind them. These folks need a lesson in service... or perhaps Shane's just needs to hire people who are interested in service jobs. Tom's Diner has folks lined around the block all the time... and not because the food is so good it'll change your life. But because of the experience that folks get eating there. Shane's management should pay attention.

I was so excited to have shane open because of its cute bistro feel, but after several attempts over the years have finally given up. The food is good and priced fairly, but the service is poor. I put in my time waiting tables in diners so I understand when someone is just having a busy shift, or if things are happening in the restaurant that are out of their control. I have never once been to the restaurant and not had to get up and ask for something after at least 30 minutes. Too bad because everyting else about this place is charming.

What a great find. Tasty food in a comfortable, neighborhood spot. The service was fantastic. They also make a mean latte. Don't let the other reviews scare you off. As a tiny business, of course they have to draw the line with delivering small orders.