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Posted by NYCya on 10/22/2013
I keep going back to this place, hoping somehow it will return to the charming place it used to be. No such luck. The wait staff is surly and bored (After giving my order and thanking the waitress, she, half heartedly responded: "No Problem". I know it's not a problem! Why should it be!? Oh, I forgot... this is the current vernacular of the day- goes along with the "over it all" attitude). The food is not fresh (I ordered a fig/melon/goat cheese dish- the melon was hard, the fig was overripe and the presentation was lame, at best). I ordered a salad and a hot soup. They came out at the same time. Asked for bread for the soup- It was regular whole wheat bread wrapped in brown paper, served with a melted butter patty. I doubt that anyone in the kitchen has any real culinary experience- and it shows. Frankly, the best part of this place is the bathrooms. Nicely appointed, as is the decor of the restaurant. It does NOT live up to it's former reputation and the new ownership clearly doesn't get it. Too bad, because the space is great and it could be one of the best places on the UWS. As it is, it was only 1/4 of the way full. Deservedly so.
Posted by Anonymous on 01/28/2013
I came because the food is pretty great, but the service was poor tonight! Maybe 1/3 of the tables are full, but my server is too busy on her phone to come ask for my order. The same thing happened when I was ready to order dessert.
Posted by mary on 09/05/2012
It was the place i went for a first date- worst idea ever. It was after 7-8pm, and the place was crowded. I could see what my neighbors eat, i can hear all other conversations. The espresso was tasty and the cake as well, however, its not the best place for a date, relaxing time. The line was huge, and we literally stayed for half of hour to get all set. I'd go there again to rebuild a new opinion.
Posted by Krista on 05/19/2012
My favorite place to eat in the city! They have the best cakes (Mississippi Mud Pie Cake K!) and have a great non meat menu (coming from someone who loves steak and chicken). It's very crowded in the evenings, especially after the movie theater lets people out around the corner, and they play top 40's or electronic music which does not fit the vibe of the restaurant but it's still a great place to grab something to eat and people watch. I suggest going during the day for breakfast or lunch on a warm sunny when it is more laid back and less crowded.
Posted by Anon on 08/20/2011
The first time I went to Cafe Lalo, I had a decent time. The cake we ordered (some chocolate cake) was terribly dry and definitely old - definitely not worth the $8-$10. Wasn't even worth .99cents. However, the frozen ice cappuccino I had was really good. That's why we decided to go back a few days ago - we wanted to give this place another try, and have one of their delicious ice cappuccinos. WHAT A MISTAKE. If ever there was a definition of a tourist trap, Cafe Lalo is it. I gave them 2 tries, and will never go back. We ordered the frozen ice cappuccino again, and we got a chocolate milkshake with chocolate syrup on the bottom of the cup -?? Huh? When I asked the waitress if they usually put ice cream in their cappuccinos, she looked like she had no idea, but said "YES" anyways. I told her that I think they got our order wrong, because this was a milk shake, but instead of being understanding or saying sorry, she gave me a rude look and said "So you don't want it anymore?" In addition to the rude waitress (maybe she didn't mean to be rude, but her english was lacking, and it seemed like it was her 1st day on the job, and it was quite hectic), the service was EXTREMELY slow. 5 minutes to get seated with tons of empty tables, 10 minutes to get our menus, 5-10 minutes to pay (while standing in front of the cash register with no one there). This cafe is slammed with tables - so many tables it's hard to walk anywhere! You have to lift up chairs and move tables, just to get to the table you're assigned to. And the whole time we were there, with maybe 30+ guests, there were only 2 waitresses. It was hot, crowded, slow and overpriced. It looks like a nice place to go from the outside, but it's definitely not a place to sit and relax. It's frantic, with loud music, bad service (NO AC!!!!), and bad food. I'd suggest going somewhere else.
Posted by Amanda on 07/21/2011
I don't know why people give Cafe Lalo low ratings. Their food is really good and their staff is really nice. The cafe is very beautiful.
Posted by Misha on 05/22/2011
I live close to Lalo, so I have given it a few chances. Inevitably, the cakes and tarts are just okay. The mousse I had tonight, for example, tasted like JELL-O brand pudding. The place is just phoning it in for the tourists who are drawn in by the movie connection. Of course, the price for mediocre cake is $7.50 per slice. Crazy. Also, it always takes at least 5 minutes for the person to give you a slice of cake at the counter, and service is rarely friendly. The place is also packed and too brightly lit.