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Posted by Leslie on 01/11/2011
...is my advice. How unfortunate that this has become a "sports bar" atmosphere! I mentioned to the floor manager that limit-setting was in order re: the obnoxious, loud groups at the bar, and she agreed that, while they were loud, the Cafe is, in fact, "going for" a "bistro-type" atmosphere. Seriously? I've been to countless Paris bistros - in Paris, and this aint it. It's too bad because the food is pretty decent. This is our third try. Same issue. Absolutely NOT a place to relax and enjoy a meal if you're over 21 (or behave as such). We won't be back.
Posted by Anonymous on 12/22/2010
I had my birthday celebration last night and was thrilled! Staff were very accommodating, (large group). The food was just so delicious, I can't wait to go back. Must haves include the wild mushroom ravioli, gnocchi tart, and the chocolate tart!
Posted by Frustrated on 11/21/2010
The Maitre D and hostesses need remedial training in diplomacy and effective management. I called Cafe D'Alsace the night before to make a reservation for brunch for 11 family members who had gathered from all over the country to celebrate my aunt's 80th birthday. I was told that they do not accept reservations but have plenty of tables and would be happy to accommodate us. When we arrived, we were told the wait would be 20 minutes. When we inquired about our wait after 40 minutes, we were told that they were preparing a particular grouping of tables for us. We watched in shock as they then seated other patrons in those same very tables. Only after complaining, they shrugged and said they were doing the best they could and conceded that they are not equipt to accommodate a large group and should have said so from the start. After another 20 minutes, they then offered to seat our group in two separate areas of the restaurant, which we declined. Ultimately, after over an hour of waiting and the kindness of two strangers who relinquished their table, we were finally able to be seated. The food was good and the waiter worked hard to provide good service. Ultimately, however, the experience at Cafe D'Alsace was disappointing. Perhaps we would try it again but not with a group of more than 4 people. Ever.
Posted by I eat for a living on 11/09/2010
What happened to this place? It has lost the ambiance of a French Bistro and has become - I don't even know what. They blast pop/techno music now so that one must shout to be heard across the table. Service is lacking as well. Our waitress was inattentive and generally unhelpful. This used to be a neighborhood fave for us and while the food remains quite good, I am in no hurry to return.
Posted by Park Avenue Snob on 07/05/2010
I wish I could make Eggs Benedict. It's complicated for me, so I always order it for brunch. I asked for the English Muffin to be well done. I like the contrast. 30 minutes and I receive my plate of cold eggs and light toast, no English Muffin, light toast. Duh, I repeat, well done English Muffin please, and hot eggs. 15 minutes later, I receive eggs like hockey pucks, very over-cooked and the English Muffin was untoasted and it wasn't an English Muffin, It was a slice of brioche. Duh! and the reason you didn't mention it earlier when I asked for English Muffin well done? Well, if you can't make Eggs Benedict why is it on your menu? Yes, they apologized, offered to make it for me a 3rd time. But by that time, I wanted to cut my losses and get out... I repeat, I don't make Eggs Benedict at home because I DON'T KNOW HOW TO MAKE IT! I certainly wouldn't put it on my menu. Sitting outside was nice, the waitress was nice, the manager was nice and the wine was nice. The food SUCKED.. Merci
Posted by foodfan on 06/28/2010
This place is undoubtedly popular, but the food is barely OK and the noise and closely packed tables are horrible. Maybe you can't argue with popularity but I, for one, will never go back.
Posted by foodfan on 06/16/2010
How can a place this popular serve such mediocre food in such an uncomfortable setting? This is not French food guys; nor would any French person put up with the noise, the crowds and the waiters who bump into your table all the time. Obviously I'm missing something here.