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Posted by nycgirl on 12/30/2010
My husband and I live right nearby and went here for breakfast this morning. There were only two other people in the place and the four men behind the counter rushed us the entire time. I ordered the eggwhite omelete sandwich ($3.65), my husband got the eggwhite platter ($4.75) and we each got a small coffee ($2.62 together). Our total came to $14.11. When I questioned this I was told it was correct. When I asked for an itemized receipt, he didn't have one. We did the math when we sat down and yes, they had overcharged us by $2. On the way out my husband confronted the cashier who rang it up again and admitted we were right and gave us the difference in cash. He apologized and said it was a mistake, but I don't trust that this isn't a common mistake and he thought we wouldn't notice. On top of it all, the omeletes were hardly warm. The coffee was pretty good, but we're definitely not going back.
Posted by Tommy on 04/12/2008
I don't care what these people wrote, Cafe Bravo its the best. I've been going there for years and the service I get there, Is but the best. the food is excellent and the pizza is great. You want eat a nice sandwich with a chip and a pickel, go to Bravo, and they give you a free soup with Garlic Knots, no where alse are you going to find a place like that in Manhattan. go to Bravo .
Posted by fresheats on 11/28/2007
Don't be like everyone else and overlook the fact that pretty much any purchase comes with a free soup!! It will make the exhorbitant seeming prices look a bit more reasonable. A tuna fish sandwich on a roll--and just about any other sandwich--will cost about $7. However that will be accompanied by a pickle and a bag of chips (and of course free soup!). I gave the service a 1 because they are very quick at taking and preparing your meal. However, as previous reviewers have stated the cashiers will not even crack a smile or seem "customer friendly/service oriented." However, it probably because they are tired of explaining why everything seems so expensive while forgetting to mention the free soup and free garlic knots. Garlic Knots are free regardless of purchase which is why they are out in the open.
Posted by somewhat regular customer on 11/23/2007
I have to agree with the previous reviews on the service for the location on Exchange Place & New Street, the cashiers are extremely rude. It’s like they can't be bothered to do their jobs - which is to be a cashier. Of course there is a chance some might be nice, something I have yet to experience, but most are nasty. I go from time to time because of the pasta combo - meat, pasta, 2 vegi’s and a soup for about $7. Not to mention it does taste good so I tolerate the rudeness, but seriously they do need an attitude adjustment. Next time I might just take an extra couple minutes and walk to the location on Rector & Greenwich St., the service is a lot better..
Posted by Anonymous on 10/11/2007
I ordered turkey on wheat. Nothing fancy, just a plain turkey sandwich. When the cashier told me $7 I was shocked given that the week before the same order had been $5. I know two dollars isn't a big difference but talk about inflation! When I questioned the price, the casheir was rude and insisted that was the normal price for a plain turkey sandwich. Expensive even by Manhattan standards.
Posted by Regular Customer on 10/05/2007
I have to disagree. I am sorry and I am not quite sure why this person isn't receiving the excellent customer service I have been given for YEARS! They brighten my day! Very personable and they even know my name (the new Cheers). I love this place!
Posted by Anonymous on 09/13/2007
Every time I go here they are so rude. I make it a point now to say thank you in a polite way to see what they will do but the just throw your change on the counter and go back to whatever it is they were doing.