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Posted by anonymous on 01/19/2009
They have good cupcackes and most of their things are good. I have to admit the people are not that friendly, but not as bad as people had said.
Posted by CUPC8KE LUVR on 07/17/2008
i have had buttercup before, plenty of times in the past and it is so sad to say everything has gone down hill!! from the customer service to the quality to the cleanliness of the store. I needed 35 cupcakes for my daughters eighth birthday when she [drop]ped the ones we made on her way into her party, they would not allow it. After talking to the counter person and then begging and pleading with the very very young and RUDE manager for at least 15 minutes she allowed it. The part I didnt understand was a saturday afternoon and I saw cupcakes ALL OVER THE PLACE. They could have easily spared 11 more than normal. In the time that they had spent arguing with me they could have been cleaning the store as there were napkins and papers all over the floor. When we finally got the cupcakes they were stale and the icing was very very hard. I do not understand what has happened in the past year or even 6 months but until things go back to the way they were before I refuse to return. Magnolia is right around the corner and although they may cost a little more, I always receive a smil when I go in there.
Posted by Upper West Sider on 07/08/2008
I've had these cupcakes several times- and they are always nasty. Too dry, and the frosting is too much.
Posted by Anonymous on 06/01/2008
I stop into buttercup on my way home sometimes and yesterday was my worst experience. The manager was rude to the customer ahead of me and with me. I asked to have ONE cupcake with a phrase written on it and she told me I had to order it a day ahead of time. To me, ordering ONE cupcake 24 hours in advance is ridiculous. If she had been friendly, it would have made all the difference. However, I will never go to buttercup again.
Posted by thomas on 02/25/2008
I had had the red velvet cake before at buttercup and it was fantastic enough to get me thinking about it time and again. Fast forwarding to last Saturday night, I popped in to get a slice and unfortunately they were sold out, but the Lemon Cake looked fantastic so I opted for a slice of that. It appeared to be my lucky day as the lemon cake was the "cake of the day" and thusly, half price. I quickly discovered what constitutes the "cake of the day" - that being the cake that is the oldest, and past its ideal date. It was far from moist uncomfortably hard, but worst of all, the cake had a disturbing metallic taste to it. Half price or not, it was a real let down and needless to say, left me with a horrible taste in my mouth. By the way, the service was great, and the value I rated as such because the cake was so horrible. Had it been as good as the Red Velvet cake had been prior, I would have rated the value high as the slices are giant for a fair price. In terms of the atmosphere, it's better during the day when it's closer to natural light, versus at night when the lights are shockingly bright (and further more so with the bright yellow walls), presumably to inspire people to eat their food and get the hell out.
Posted by Anonymous on 02/01/2008
I have been testing cupcakes all around the city and hands down I award Buttercup on 72nd Street to be my fave. The cupcakes are great but even better is the Banana Pudding!
Posted by Anonymous on 01/23/2008
Have tried this place numerous times and always their cakes and cupcakes are so dry (maybe stale?).