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Village/ W Village >
Posted by happyman1969 on 02/11/2008
Nice room. Lousy food. Not good service. They made us wait 50 minutes past our reservation so we would suck down $18 drinks. Rip-off! Leave this to the tourists!
Posted by Anonymous on 01/29/2008
I dined here for lunch during Restaurant Week and I have to agree with other reviewers that it wasn't great. The food was mediocre and the service was just ok. Waiters kept dropping things which was pretty distracting, but also they seemed quite bored and rushed us. If you're going to participate in Restaurant Week at least make it an enjoyable experience. And the other annoying thing was the music.. Red Hot Chili Peppers and Pink Floyd? Weird.
Posted by Anonymous on 01/25/2008
Rarely do I give bad reviews on this site however I must say that I was extremely disappointed by my overall experience at butter. At first things started out well and we were able to order our food quickly and received our appetizers, which was the only good thing I had, on time. However it must have taken over 25 min. to receive our main courses after our appetizers were cleared. I ordered grouper which was extremely overcooked to a point where the fish was dried out. The flavors accompanying the fish (chunks of whole lemon) were very overpowering. After that our main courses were cleared it took another 20 min. for the desert to come out and all we ordered was sorbet. The sorbet was nothing great (I think it was ciao bella) but compared to the entree it was better. And again to get the check took another 15 min. This restaurant has potential but it was seriously lacking on the night that I went. I strongly recommend this restaurant as a candidate for Gordon Ramsay's Kitchen Nightmare. Somone should show the chefs and the waitstaff how to run a restaurant.
I went here for Restaurant Week after dining here several times before. Our waitress was incredibly rude and ignored us since we were ordering off the Restaurant Week menu. We ordered 3 drinks per person in addition to the $35 a person dinner. Overall, I was very disappointed with the service simply because we weren't ordering off the normal menu. She was rude and brought us 2 of the wrong dishes for a 3 course meal and did not apologize. I have been many times before and will never go back based on her overall attitude and lack of service. My recommendation: Avoid.
Posted by Unhappy customer on 01/20/2008
The food was good and the atmosphere was trendy. However, if this restaurant survives it will be in spite of poor service. The waiter assigned to our table could possibly be mediocre on his most successful day. Nevertheless, on this day he was a poor as I have seen in NY. And to highlight a poor service he added the gratuity automatically to our bill. We were a party of five, one short of the standard six that typically receives an automatic gratuity. In the end, Butter was a disappointment.
Posted by DC on 01/03/2008
There were four of us out for dinner. Every one of us enjoyed our meal. The service was great. It is expensive but worth every penny.
Posted by mgp on 11/27/2007
The place is beautiful. My husbands food was delicious he loved everything he ordered. I loved my butternut soup. As for the lamb I ordered it was just okay. Nothing to impressive. I did hear that the place turned into a club, but we had 6:30 reservations because we had a play that night. It came very well recommended, but I was kind of disappointed. Maybe the club atmosphere would have made it better.