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The $ charged for the food is highway robbery. Like the prior reviewer, you are literally blocks away from chinatown where you get food that is actually authentic & MUCH cheaper. Everything in here screams, "want to take your money." Which is pretty funny since I overheard the owner yell at his staff for screwing up our order. The food tastes like it has that corporate feel to it. Trust me, walk those few blocks & get some real Vietnamese food at reasonable prices.

this place was not our first choice but it was the only one open on the block for lunch at 11am. so we decided to give it a try. its basically overpriced vietnamese fusion foods. a small simple menu but the food isnt anything special. i believe their reputation comes from a semi famous chef who owns the restaurant. a viet pho came out to $9 which is ridiculous given the fact that you are steps away from a chinatown viet place that is rather more "authentic" and less americanized/modernized. you get a fingernail sized lemon to put in your soup to add taste compared to a REAL vietnamese place you get a whole slice of a lemon/lime for tasting. same thing with the hot sauce. u get a drop. this place is good if you want to eat and you dont care about the price. the food was rather bland, nothing special. the slush is good though but not as good/cheap as what chinatown can offer you just steps away. i think at night this place turns into a hip bar of some sort of nightlife. definitely not worth the money, and you wont be full with just an appetizer/and a dish. by all means try it though.

Went here to celebrate my friend's birthday, was going to try the thai restaurant next door but instead we came here. We were disappointed at the quality of the food. The duck was too dry and overcooked, the pho beef was not satisfying. The only good thing was the design of the place, very chic. We will not visit here again for sure.

At the door: Do get the time and number in the party right when you take reservations. Do not offer seats at the bar when they are taken. Do not say ‘you’re next’ then seat other tables. At the table: Do ensure you know which tables you are serving. If you don’t know anything about the drinks or food, do find somebody who does. Do not think that ‘it’s my first night’ is an acceptable excuse once or ten times. Do not come to take orders long after food and drink were ordered. Do answer a question about the dishes on the tasting menu, if not the first, then the second or third time it is asked, especially if you’ve been told that the party contains a non-meat and a non-shellfish eater. Do not say the shrimp rolls are suitable for a non-meat eater when they contain roast pork. Do not call the tasting menu ‘unlimited’ if it is a single bite of a 6 or 7 dishes. If your menu is a sampler, do bring one bite of each dish per person. When customers see that there isn’t going to be enough and want to order off the dinner menu, do point out that a dish they want is already on the still undefined set menu. Do bring the extra dishes ordered. If a dish is sent back or if an extra dish is not brought out, do ensure that neither is actually on the check. If you’re the self-proclaimed manager/bartender/busboy: Do not think that having new staff come in at 5 pm as the doors are opening for the week’s most popular event constitutes sufficient training. Do not claim to have a first-come-first served policy if our name is on the print-out that has been referred to all evening long. Do not be proud of serving thimble-sized drinks for $9.50. Do not make ‘they don’t give you headaches’ the selling point of your cocktails. Do not explain that nobody could make basil mussels right until the dishwasher came up with the recipe. After admitting that the same dish was ‘not very good’, do not explain that the cooks didn’t have time to cook the dishwasher’s sauce properly. Instead, do remove from the menu anything you don’t know how to cook and serve. Do not drunkenly corner a clearly dissatisfied, but still good-natured table as they are about to leave to explain that you didn’t train new staff, your cooks can’t cook everything on the menu, that you chose the formica tables and folding chairs, or that you’ve tried every single drink and they didn’t give you a headache.

I was there with another person for dinner on the 30th of July and the restaurant had only one other table. The service was appalling and many mistakes were made, wrong dishes brought to our table, others forgotten... The waitresses were very nice but obviously were not paying attention to what they were doing. Also, we received the bill with 20% service charge already added to the total! All of this makes the food not even worth mentioning.

The food is good, don't get me wrong, but the service was exceptionally poor. The wait-staff didn't seem to be very helpful, patient, or remotely caring. I had thought it was because I wasn't dressed well enough (the atmosphere is quite nice), but after reading some of the other reviews here, I realize that the wait staff lack the basic etiquette and understanding of service. I do not plan to come back anytime soon. But if you are willing to have some decent food and don't mind the poor service, by all means come to this place. If you'd rather have decent service, I wouldn't recommend.

i have been here a few times and the first time i came in january, the service was really not up to par. however, i kept coming back because the i loved the food, ESPECIALLY the lamb chops and the short ribs. even better is that the service has stepped up! i guess practice does make perfect. i came this past saturday and the place was packed! so reservations is definitely a must.