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Posted by anonymous on 04/15/2009
My husband and I have lived in the neighborhood of Bubby's for the past 8 years and we've given Bubby's so many chances - and unfortunately we always walk away disappointed. We stopped going when they were having those MAJOR hygiene problems that caused the city of NY to shut them down last year but we've gone back since. Things have improved somewhat with the service and cleanliness but not completely -and not for the high prices that they charge for their food. The atmosphere is fun and family-friendly but there are SO many more places in NYC to go to if you are looking for a great restaurant, good food and good service. It's a shame that a place like Bubby's doesn't take more pride in itself and want to offer its clients the best of everything - especially because the clientele has been so faithful, even through all the health and hygiene problems.
Posted by anonymous on 03/01/2009
I recently had brunch with my family and was disappointed. I had been to Bubby's in years past and enjoyed it, even though it was overpriced. This time the service was really terrible. Our waiter was rude for no reason, and the servers were resentful of us for asking for things like butter, and bread plates. They also told us there was no decaf coffee, and offered no explanation. The food itself was tasty and delivered in a timely manner, but at $17 for an omelet (without coffee) the guests ought to be treated with more respect. I would not go back.
Posted by Well Treated Customer on 10/14/2008
We ordered Bubbys tonight and what a great experience! Great cobb salad, matzoh ball soup and artichoke dip. The dip came with toasted chips which we didnt receive with the delivery order. We didnt call or complain because the dip was good by itself. About a half an hour later, the doorbell rings and it was the delivery man with our toasted chips. On top of that he also gave us complimentary pumpkin pecan pie and mac & cheese. We will definitely be ordering from Bubbys again! 5+ Stars for service!
Posted by Anonymous on 07/30/2008
My husband and I went for dinner last night and dined al fresco. It took the waitress almost 15 minutes just to take our order. The diners next to us had the same issue and had to go inside to request service. The food was good and the homemade chili lime soda was interesting. However, we wound up spending close to $70 (including tax & tip) for 2 burgers, fries, sodas, a slice of pie and a slice of cake. I don't mind the occasional splurge, but this wasn't worth it in terms of service, atmosphere and quality.
Posted by Anonymous on 06/12/2008
Bubbys to me is a cross between Chat n' Chew and Sosa Borella. I went for lunch and ordered a pesto and mozerella sandwich with crusty mac n' cheese. The food was good and the portions are decent. I would go back again. However, they did not have enough waiters working during the lunch hour. That or they were taking too long to serve us.
Posted by kenyarda on 04/17/2008
I am from the south and know good soul/comfort food and this is definitely not it. I had the meatloaf, greens, and mashed potatoes. I kept having to add salt and pepper to the greens because they had no flavor. The meatloaf was underseasoned. The food was overpriced for the quality and I definitely will not be returning.
Posted by Anonymous on 03/30/2008
quality of food has declined drastically over the past year. note that except for one time, I have had only brunch and desserts, but those on regular occasions. I will not be visiting them or ordering again.