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Posted by Terry Cooper on 02/15/2011
My Husband took me to Bottino for their prix fix $65 4 course Velentine's dinner which included a cocktail. We arrived at 6:55pm for a 7:00pm reservation and would you believe we were walking out the door at 7:45pm. The restaurant was probably 25% full, we were seated right away and before we even sat down the first course was on the talbe. We weren't even given our menus, bread or water and the first course was put down. This was definately a sign of what was to come. Our orders were taken quickly. plates served quickly and removed quickly. There was never any time to savor this delicious food. Everything was delicious but we were still enjoying our first cocktail during dessert. Good thing we didn't order a bottle of wine. What was the rush guys. Your staff needs more training and at $65 a person. we should have been allowed more time to enjoy our meal. The service was that of a high class Macdonalds. This staff needs more training in what classy service truely is. It's a shame that your wonderful food was served in this manner. FYI a 20% tip was added to the bill for 2 people. I've seen this on larger tables before but a table of 2 and $20%. No wonder the staff didn't care about giving it dinner guests a worthwhile experience. I'd love to go again for the food but will definatelt think twice because of the service.
Posted by Boss on 11/15/2010
I have been in almost every dinning place in the world but have never had the same dining pleasure that bottino provides. It made me feel like if I was back in Italy . Magnifico! Excelente!
Posted by CGG on 06/14/2010
Neither a decent server, good food, pretty garden nor nice interior can make up for the surly, snooty, dismissive and argumentative attitude of the hosts. I was treated this way by not just 1, but 2 hostesses all in the space of 1 evening. It's hard to imagine how even good food and a pretty garden could sustain this level of rudeness and ambivalence. Spend your money in a restaurant which actually appreciates its customers. It's NOT Bottino.
Posted by anonymous on 04/10/2010
Drive through is often associated with fast food, where time and efficiency are the main goals. When it comes to dining in good company with friends and restauranteurs one rarely thinks of those factors. Time should be well spent and not sped through, efficiency should be personable and not a matter of getting your guests in and out. Perhaps it was the evening I was there. Coincidentally there was a large event going on, which should have been managed better, away from the main dining room. The service was rushed, and the time difference between each course was by McDonald's standards. I questioned whether any of it was prepared or it was just plated and waiting for us. My dining companions and I both found the entrees a tad bit too salty. The salads were great (although rushed), but the entrees were not up to par, the desserts felt as if they were sitting there waiting for a diner to claim them. To my dismay, I felt let down just as the poached pears sank to the bottom of the footed bowl sunk under a puddle of cream.
Posted by alan on 01/30/2010
this was our first time at bottino, we were asked to0 join two friends. it is a little out of the way and not a particularly nice area; check cashing place and a garage as neighbors. once inside, though, an attractive and inviting place. the food was good and the service, contrary to what i had read here, was excellent. the waiter was pleasant, courteous and efficient. in all, a good evening.
Posted by Hungry on 10/21/2009
It is my considered opinion that there are certain things a restaurant chef MUST be able to do, or he/she has no business being a chef. One of these things is knowing how to cook a steak. After a lovely half-plate of the papardelle special, I ordered the Filet Mignon - medium rare. It arrived medium-well. I sent it back. Now it returned raw (the outside seared, the inside uncooked). The waitress was very considerate, I will say. But seriously, people - if you can't focus enough on cooking my dinner, why am I paying to eat there? Never going back.
Posted by Anonymous on 07/15/2009
Ask to sit outside in the Garden..Beautiful wooded panels with lights to make you feel like you're in Italy. The food was genuine Italian Food that was the freshest food I've eaten in NYC so far. Definitely A must if you enjoy Italian and great service!