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Midtown East >
Bottega Del Vino
Posted by Simon Adams on 12/30/2014
We have been eating at this place for eight years. However, I am sad to say that in the last nine months the place has degenerated into farcical establishment equitable with the BBC's "Faulty Towers". The service is now non-existence and the quality has diminished. They know they get their volume and they simply don't care any more to serve their guests let alone the once-loyal ones like us. In our last visit today, we had to ask for water four times, in the end we grabbed the water ourselves from the bar. We waited for our order for 30 minutes we could see our food lying on the bar and awaiting to be served, when we asked the server to chase our delayed order, a waiter reluctantly grabbed our dishes to slab them on our table. I would very much like to point out that we seek the positives first and feel pushed to point out the negatives in this case after several recent horrific visits. We refused to tip and just paid the bill and left. When we asked for the manager, an individual appeared to listen without a care in the world to our comment on the service level. Avoid this place folks, it is not like it used to be. Such a shame.
Posted by a one-time visitor on 03/11/2010
Attractive enough, usual high prices for the neighborhood, acceptable food, pleasant and professional service - on the surface - by friendly Italians. But BEWARE: this place should be called Bottega del Pellegrino. We were a fairly large group. Someone might have ordered a bottle of mineral water at some point - San Pellegrino, But no one ever saw a bottle on the table. Instead, all evening long waiters controlled our water intake, zealously pouring it into our glasses, which were quickly drunk to quench the rather salty food. No waiter ever asked us if we wanted another bottle. We were engrossed in conversation, having a pleasant time, and no one at the table thought of stopping the waiters, asking what was up or asking for tap water, since no one was ordering the Pellegrino, let alone paying attention to how many bottles the waiters emptied. By the end of the meal, we were presented with an extraordinarily hefty bill that included $66 for water: $11 a bottle (of 75cl)!! We felt robbed, cheated, insulted, slapped in the face. The owners and managers of this place should know that this sly method of getting money out of their customers who might not be living off trust funds is a sure way never, ever to see them again.
Posted by exnewyorker on 02/10/2010
i love this place, i went to celebrate with a friend from the UK. The food is delicious,i felt like I was back in Italy. The service was amazing, and I will eat there everytime i am in nyc.The management deserves a major compliment.
Posted by John S on 05/10/2009
I stumbled across this place with a group of friends while enjoying an initially fantastic day in the city. It appears from the exterior to be a panini cafe, with no allusion to the actual nature of the place. That is not to say that I wasn't pleasantly surprised by the unexpected conversion from a quick brunch to a two course lunch. They started well with an excellent macchiato, the one thing that was done well. Following taking our order the wait staff managed to bungle the order for both my courses. After arriving long after the entree and main of my dining-mates I was underwhelmed with the carpaccio, and bored by the bland marinara. The quality of my colleagues meals was no better, but at least punctual. One friend commented that he was surprised they could catch squid in the east river. I would wholeheartedly recommend against eating here.
Posted by Mike D on 02/15/2009
M Girlfriend and I ate at this place for Valentine's Day. How can anyone say that this place isn't anything but superb? Price: Yes, it's expensive. If you cannot afford it..don't go! Food: Unreal - seriously one of the better Italian places I've eaten at. Atmosphere: The upstairs is indeed a tad loud - the restaurant itself is gorgeous and quite romantic. Ask to be seated in the wine cellar below. This place is unbelievable and highly reccomended!
Posted by Denise on 12/27/2008
I read several reviews complaining about the prices. I dont understand why people complain about the obvious.If you cannot deal with it then go to a place that is over your budget! It is an upscale place with upscale NYC prices and I dont think they are trying to hide that by any means. I think their paninis are delicious and they have the best cappucino in the city. I didnt see anything bad about the service, they are attentive, they greet you with smile! My friend thinks their upper East location has better tramissu. Overall, it is expensive but lives up to its standards. Good ambiance and the refined crowd is plusses.
Posted by Ellen on 08/17/2008
Being in NYC about 30 nights a year accounts for our knowledge of over a hundred primarily midtown restaurants. This one tops our list when it comes to the quality of the food. We also find the service to be excellent. The meals we have had at Bottega del Vino have been consistently wonderful whether we have ordered pasta, fish, or even rabbit. Whether going for an intimate evening to celebrate a special occasion (birthdays or Valentines Day) or with a group of friends we always have a memorable dining experience. We can't wait to return for another great meal.