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Posted by AaronWestVillage on 02/26/2013
While living abroad there were two items I longed to have back in my life. Russ and Daughters and Bonsignour. Their muffins and coffee can easily turn a dreary morning into a vacation in France and their staff are all wonderfully upbeat and friendly.
Posted by Anonymous on 10/01/2012
Working in the West Village, we order from Bonsignour all the time because we love the soup, salad, and chai! Unfortunately, sometimes we call over 10 times and the phone goes unanswered. It's too bad the service is poor because the food is really fantastic!
Posted by Hugo on 11/08/2011
You get good food, good prices, the best coffee and unparalleled, smiling, friendly staff. If that's not enough for you make your coffee at home.
Posted by anonymus on 10/04/2011
It's a really unique place the food is delicious but the service is not so great they take forever to make your stuff and the people behind the counter are always chatting its like they forget they are at work
Posted by happy on 06/24/2011
I truly enjoy the food and the people here... and yes, the service is on the slower side, but have you seen the size of the area they have? this is a tiny place..they take time and care in what they do, therefore you wait for the food that is made to order.... if you want fast food... go to a fast food joint and quit your unkind words. xo
Posted by West Villager on 06/07/2011
Let me start by saying this-if one can count 5....FIVE plus comments about poor service in addtion to mine, I think there's a pattern here: Went on memorial day w/my girlfriend for salads. Somehow her salad tasted a bit spicy, and we couldn't figure out why. We though just too much pepper, but that was not the case. She asked for Balsamic Vinnegrette, but got mustard instead. I'm only a block away so she tried to bring the salad back. She had barley eaten half of it, but they refused to give her another one and said she ate too much. A blatent mistake on their part and no accountability. It's, really just sad: -location is great -food is fresh, and creative -reasonably priced for gourmet quality Would I go back?? Despite the obnoxious, and slow service, something tells me eventually I will still give this place a chance for the aforementioned reasons. I've lived around the corner for 5 years, and there's no reason why this place can't be a little bit more civil, and actually make a contribution to the neighborhood.
Posted by anonymous on 01/21/2011
The food here is consistent but so is the poor service. There are always 4 people behind the counter but for some reason it takes at least 15 minutes to get in and out of here. Too bad, this place could be really great.