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Posted by sujith jonnalagadda on 12/26/2012
We were in the middle of town hungry fr long time and we had to get to this restaurant,initially we use rest rooms we see aa board that says noncustomers sgud pay $5 for using it we were perplexed seeing it , when we are back at table we went thru the menu with exorbitant prices but couldnt help but stay as we were very tired(we see the menu card where cost of dishes in print is corrected with pen :O saw that first time in unites states), we wait for 20 minutes n ask the server can we get our order placed he doesnt even look at our face n goes away and 10 minutes after that a lady appears to take order which was veggy thali which said some 3 items n sweet (as we know traditionally special items are put for display)after we gave the order we had to ask the server to get us water (35 mins after we gt in we gt water after asking can u imagine)der they disappear and we gt our soup after 15 minutes,we had our soup n kept waiting,4 set of customers left while we wre waiting,and one had fight for food getting so late ,when we got pissed off and about to leave food came after some 5 minute notice from receptionist,we were shocked to see jus 3 curries and a cup of rice for thali (which costed $27),needless to say food was poor withoverblown oil,u get a liquid in this thali if someone can figure out what it is from the taste whether it is sambar or rasam or dal or some plain curry i guess i shud be giving them an award,within 10 minutes we got ready to leave when bill would never come so we had to go to the counter where they put in compulsory 15% gratuity (god knows for what) and we had to leave ,my costliest half stomach unsatisfied meal in entire united states avoid it even if ua really hungry
Posted by Ano on 12/20/2012
This evening I regret going at Bombay Masala. We were in the midtown for a Broadway show and my family insisted on eating Indian. This was the closest restaurant. The service was abysmal. We waited for 40 minutes to get our order and the food was mediocre at best. We ordered an extra bread that never arrived. The dishes were overpriced -vegetarian dishes at 18 bucks- criminal based on quality and ambience. With the bill they had the effrontery to charge mandatory gratuity of 15%. This was the most over priced meal I ever had in Manhattan. The restaurant will not survive if it fails to make amends.
Posted by Anonymous on 08/18/2012
I went there with a friend of mine for eating.Firstly the menu is so strict they cant adapt few ingredients here and there whatever you see on the menu that is only you can have. Then the speed and staff is very slow.I ordered aloo parathas which looked like naan full of butter when I asked the waiter if I could get less butter or something he didnt even listen to me.The staff was mannerless and extremely rude to me.
Posted by Peter on 01/23/2012
I was in NY with an Indian friend of mine and we walked by this place half an hour before closing time. There was 1 other patron in the restaurant but we were greeted with enthusiasm and seated quickly. The apparent owner, Mr. Mohammed, came out and we had a discussion and he made some recommendations on the food. The Chicken Tikka Massala was some of the best we ever had. The parathas were also very good. While I would categorize this as middle of the road, the staff was friendly, the food was above average and the atmosphere was unrushed. I would definitely recommend this for a decent Indian meal in Midtown.
Posted by No Good on 01/14/2012
Seriously these are the places that surprise me how they are still in business in Manhattan. I went there during work for lunch because their buffet sign outside suckered me in. First impression, the place was entirely empty and this was peak lunch time in Midtown during a normal work week. That was a bit alarming, but I didn't let that to turn me away, big mistake. Next the restaurant looks run down, plus they didn't have heat and it was 40F outside. The buffet menu included only about 5-6 dishes, which in my opinion is a poor selection for an all you can eat lunch buffet. I asked the waiter if he can bring us the usual condiments to the table, that most restaurants include for free (green sauce, chutney etc...). So he told me they are not included in the buffet BUT, he will make an exception and give it to us this time. Well, turns out you can't take his word, as we got the check and they added $6.95 for condiments. I called him over to complain that he told me otherwise, so he ended up bringing me their dinner menu where the condiments were listed at $6.95, I just found that absurd as he completely lied to us. Our buffet lunch for 2 and condiments came to $40 in the end, which was not exactly what we expected.
Posted by Jonathan on 12/12/2011
waited an hour and a half for the food on a slow night.
Posted by Ellina on 05/20/2011
I went to this place with a friend in the evening at about 10:20 PM. The place was practically empty. The food is ok, small portions. Not a cheap place. I can't say that I would recommend this place to anyone.