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Midtown West >
Bocca di Bacco
Posted by hank on 06/13/2010
Even though we didn't see a waiter for ten minutes after we sat down, our apps came a minute after that with "pre-cooked" all over them. Stuffed Olives were battered and fried (not mentioned) which made them heavy and greasy. The pasta was obviously pre-made and then dressed with the sage sauce which couldn't hide unevenly heated tortelli. My gf and I were ready to declare "never again" until the main courses came out. Both outstanding and very fairly priced: Short Ribs and RibEye special. Waiter was nowhere to be seen until check time, but what could have been an awful meal was saved by a pretty crowd and a great steak.
Posted by jackie on 06/09/2010
I also live in this neighborhood, and until recently found it very difficult to get a table without waiting here. Recently there was not a wait so we decided to give it a try. The food was pretty good, but the service is definitely lacking. Service was slow, and waiters are unattentive. The best part of this place is the bruschetta you get in the beginning of the meal.
Posted by HK57 on 03/30/2010
My husband and I live in the neighborhood and decided to drop by on a rainy Monday night. The atmosphere is nice - rustic Italian wine bar and the food was tasty (my husband loved the octopus starter and the involtini - while a little small for the price with a cold sauce - was tasty). However, the service was beyond horrendous. The only reason this review is getting 1 star is because the man who filled our water glasses was great (we drink a lot of water with our wine). When we sat down, our water was filled twice before we had to ASK for a server to take our drink order. We ate our appetizers and then waited for about 50 minutes before our entrees appeared. Now, I understand that the kitchen can back up...and as long as the staff is - at a minimum - apologetic, I usually do not mind. However, not once did our server appear to apologize for the delay. In fact, after 40 minutes, we actually had to ask the man with the water (who refilled our glasses at least six times while we waited) for our server to ask whether our food was coming. After saying "one more minute", we waited for another ten before our plates finally arrived. After we finished, we quickly paid the check (had we ordered dessert, we would probably still be waiting this morning), gave the man who refilled our water an extra tip, and ran - a shame since we're always looking for good new places in Hell's Kitchen.
Posted by Anonymous on 01/15/2010
It was my first visit to this place, and I enjoyed it. I got grilled octopus, which was delicious and looked very pretty too. It's not that easy to cook octopus properly, and I always order one if it's on the menu. And I don't mean fried calamari :) I then had chicken liver – probably not that many people would like that idea. It was nice too, it came with pears poached in red wine and arugula. We ordered appetizers only, and portions were quite sizable. I tasted my friend's bruschetta with truffle oil, it was decent, but I was already stuffed. Next time, I'll stick to octopus and a glass of wine. Plenty of food and a reasonable check.
Posted by The sun.dry on 12/06/2009
The muffins are all that stands out from this otherwise "Eh" brunch experience. Concentrated oj, bloody mary's straight from the package, and a unpleasant draft began the meal. The decor was really classy, rustic and pleasant, and the menu was filled with potential. But the disapointment that ensued afterward left no room for doubt. This place be bad! My omelette tasted like something from an airplane. Friend's burger was like something from a high school cookout. Shrimp tasted like it came from a can if that's even possible and the tomato sauce was basically ketchup. The pizza was grease city or as my friend says "death on a plate". The only thing after the muffins that I enjoyed was the tap water. If u want a place that's all beauty no brains go ahead. If you're with good peeps it won't matter but I highly discourage choosing bocca for your morning mange.
Posted by Stephen on 10/19/2009
arrogant staff, VERY poor service, and a music level that is absolutely inappropriate for a dining establishment. I love the food at Bocca di Bacco. Everything was first rate and my friends agreed. The proscuitto apppetizer was almost obscene considering how much meat they served, the sage-butter ravioli was decadent and delicious, osso bucco great, even their beet salad is dressed properly and presented well. I could go on, but the excellent food is not the issue. The music is. I can understand from the large bar, communal table, and large party table in the window that they are trying to keep this essentially warm trattoria hip with groups and a bar crowd. There's nothing wrong with making money. But when catering to that crowd infringes upon the dining enjoyment of the other patrons in the restaurant then it is time to rethink what you are doing. The music was absolutely too loud. I had to raise my voice to speak to others at the table. The hostess, if that was even her position, gave me a blank look when I said it was too loud. Our waiter said he would speak to the "manager", yet nothing changed and there was no follow up. We gave a drink order immediately and it took 20 minutes for them to arrive. We were seated 10 feet from the bar and it was not crowded. The waiter may have been new because he was not knowledgeable about the menu. Our entrees arrived only minutes after the appetizers and we asked that they be sent back until we were finished. Surprisingly this did not effect the food quality, and I think that two of the pasta dishes were thankfully remade before presented again. The wine we ordered to accompany our entrees was brought to the table half way through the meal, so we sent it back. Perhaps they felt we were being difficult because after dinner was cleared it took us 20 more minutes to get anyone's attention and then we were not offered dessert, coffee, or after dinner drinks. Just the check. With proper training in customer service this place could be excellent, but it is marred by poor management, under trained staff, and music played unpleasantly loud.
Posted by Swithin on 10/11/2009
Everything about this place was just the wrong side of good. It's an attractive place. We reserved for 5 and were asked to join a high, communal table, which we refused. They wouldn't give us a table for 6, so we were squeezed into a table for 4. They refused to combine with an empty table for 2 nearby. They forgot one of our starters. The fettucine bolognese was very good -- but a few more strands of pasta wouldn't have killed them. A little more thoughtfulness, a little less greed, and this place could be really nice. I live in the neighborhood and would have gone back.