
Hold down Control (PC) or Command (Mac) key + mouseclick to select more than one option
| Rating | Avg. Dinner Entrée |
|---|---|
| $$$$$ | Greater than $25 |
| $$$$ | $18.01 - $25 |
| $$$ | $12.01 - $18 |
| $$ | $7.01 - $12 |
| $ | Less than $7 |
Reviews + Photos from nymag.com
| Food | ![]() |
Value | ![]() |
|---|---|---|---|
| Service | ![]() |
Atmosphere | ![]() |
Posted by Nanci from NYC on 09/02/2011
Customer Service Not Good
Kind of touristy, but my seafood & noodle dish was good. Place a bit shabby now, but just received email saying NYC closing Sept. 5, 2011 for renovation. OK...I belong to their Chef's Table & waited one year for their $30 Birthday Certificate which is for month of Sept, Mon-Thurs. Received it Thurs in mail, now can't use since they are closing. Asked if I could use when they reopen. They said no...so since I can't get to LI, NJ & I'm not going to Vegas this year, it is worthless. No flexibility on restaurant's part. If they are closing their store, they should allow me in Manhattan to use the certificate when they make a NYC restaurant available. Oh well...there are too many UWS Japanese restaurants to worry about Benihana, but I'll never patronize them again. Too rigid & this was a scam for me.
Posted by Amy b on 08/02/2010
Disappointment abounds
I have been to this chain before in nj and it was quite good. The food here is bland and unremarkable. The teppanyaki (s?) master was slow and not funny and the prices were horrible. Both the steak and chicken were dry and over cooked plus NOT FRESH.... Avoid this restaurant please!!! Your money is best spent elsewhere!
Posted by ksisaacs on 01/01/2010
Go For Lunch...
Went here for a bday lunch which was thirty bucks off with a coupon. The place was still fairly empty since it was early lunch and the day before New Year's Eve. Servers barely had a grasp of the English language and our chef was Indian! (wait, I thought this was a Japansese restaurant!) Had the steak and shrimp which was definitely nothing to rave and not worth $28.50. Lunch prices are much cheaper and more in line with the quality of food. So take a chance with this place only at lunchtime with friends or family other than that the food, wait time and prices are not worth it.
Posted by Car & Jar on 07/12/2009
Need better staff
Always a fun and great place to eat. You always know what your are in store for. If you have been to one you have been to them all. The only issue we have seen here is the unfriendly staff. Rude and unhelpful. If you ever tried to take out from here, they wont let you Fri, Sat or Sun... Doesnt matter what you order or if they are busy or not, its there policy. Fire some staff members, cut the no take out policy and hire some more friendly employees and there business would be great! Until than, we just have to deal with the rudeness of the employees. Enjoy.
Posted by ShaneRay88 on 05/19/2009
Loud and Unreasonably Overpriced
Everyone knows the schtick by now. You get an asian chef, usually pretty talented and fun, who is your hibatchi cook and host for the night. If that's the reason you go to Benihana, enjoy. Because, you really shouldn't go for the food or drinks. It's incredibly overpriced, and really uncomfortable seating arrangements. The edamame is standard, even good. But everything else turns out burnt and over-seasoned. Everyone knows this place is a gimmick.
Posted by Anonymous on 01/16/2009
Great Food!!!
The food was great... the service was good, but the prices are a little high.
Posted by sha on 12/15/2008
wont be back at all
i went to this rest. on saturday and to say the least i was not impressed at all...the place was small cramped..the wait was aprox 1.5hours..the food was overprices 19 bucks for yakisoba and it didnt even taste good the chicken was tough...it was group of 10 people celebrating a birthday..Ive been to other hibatchi rest prior and this place was so louddddddd filled with drunk people and every other 20mins someone was singing happie birthday at a table..you can barely here yourself speak with all the noise...although the chief "kin" i think his name was was ok the main dishes were not good...one good thing i can say is the brocilli tempura was good and the edamame...but if your looking for a hibatchi place to eat try something else..at the end of the night our tab was $424 just overpriced for no reason. ive had better yakisoba across the street at the cafe by my job...stick to appetizers here nothing more...and dont expect to to see sushi on this menu its not but they do have it you have to ask for it like one lady in our party did.