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Posted by JerryC on 10/01/2007
I went to Ben and Jack’s because of their private dining rooms (which I saw on their web site). I had a very important business meeting to host and I am glad I chose this place. Everything went well for me that night, all my clients loved it. The maitre d’ was very polite with a great personality. Their food was excellent and the service was very good. From now on this will be the place for my business meetings. I am planning to send my wife for dinner as well and I know she will love it. Highly recommended!
Posted by Anonymous on 09/30/2007
My first time at Ben and Jack’s and I loved it. It was nine of us for my friend’s birthday and we had a great time. They gave us a round table in the middle of the dinning room where all the action was going on. The steak was excellent; their “seafood platter” was amazing and I believe their wine list is one of the best in the city. They have wines from $50 to $4,000 to choose from. The service was very good as well. The money we spent that night was worth every penny and we are definitely going back.
Posted by professional eater on 09/17/2007
A group of us went here with great expectations but walked away extremly disappointed. The service is like a con game; attempt after attempt to push much higher priced wines, tries at having us order magnum bottles (2 regular bottles worth) at prices 2 1/2 times the cost of two regular bottles, insistance on giving us tiers of seafood platters instead of allowing people to order their own first courses, etc. The steak would have been a huge dissappointment at any price, especially at the sky high levels here. Rare porterhouse, served sliced on a tilited platter didn't have a single drop of juice. Seafood had been on ice too long, and tasted only watery.
Posted by Anonymous on 09/16/2007
I recently booked a private room for a group dinner of 15. The restaurant was very accomodating and the room was as promised. However, the wait staff took each opportunity to run up the tab for our group, specifically with the wine and appetizer choices. After our group sat down, the head waiter came in with a magnum of red wine and said "Of course, you will want a magnum for the group." What he didn't mention was the magnum was $700 and one of the most expensive that the restaurant offered. Since it was a large group, no one wanted to object. The seafood appetizer choice that he almost forced upon the group ran almost $500. While everyone enjoyed the food, and the service was very good, we all felt that we were taken advantage of by the wait staff to run up the tab. A dinner that should have run $150 a person ended up at $240 a person. While the food was good, I would recommend anyone to be careful about recommendations from the wait staff.
Posted by Anonymous on 08/10/2007
The ceasar salad - great however the service was too much talk and the steak did not match the over selling approach of staff. The rib eye steak was odd, the texture tough and the taste cannot compare to the likes of Cut in Los Angeles. For a $40 steak go somewhere else. The Luger connection is a great story however the quality quotion needs to be much higher for the beef to match the hype. Disappointed and no plans of return.
Posted by UpperWestSider on 08/08/2007
If you are looking for a great environment, filled with a personable staff, and outrageous food Ben & Jack's is the perfect place to go for lunch or dinner. Having been to other steakhouses, Ben & Jack's is simply superior in all aspects. There has never been a time where the wait staff has been anything but courteous and attentive. From appetizer to dessert, Ben & Jack's always keeps your tastebuds wanting more. Having the option for a family style steak dinner is one of the most beneficial characteristics of this steakhouse. The sides are superb and plentiful, never leaving you to ask the question, "Did we order enough?" Try the German potatoes and the creamed spinach... you won't be disappointed. Don't let the classy and sophisticated atmosphere fool you. Ben & Jack's is a perfect place for businessmen and tourists alike. I never felt I needed a reservation, because the hostess was always pleasant and helpful in having my party seated quickly. You can tell that Ben & Jack's is a family owned business, because they always make you feel like family.
Posted by Anonymous on 08/08/2007
We had a large group of about 20 people in a private room last week and were extremely satisfied. We had a few demands and the manager met every single one of them. The waite staff was attentive and once the food starting to come out, everyone in the party was pleased. We had a little of everything off the menu and it was all delicious. The one thing that was outstanding was the porterhouse. Across the board, it was amazing. No complaints. At the end of the night, we would come back here again and again.