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Posted by Amy on 07/19/2011
Based on the reviews I read, I decided to take my brother here for a special milestone birthday. It was a huge disappointment. The wait staff was incredibly rude, the manager was incompetent and the food was nothing special and very over-salted.
Posted by CuisineCrazy on 05/13/2011
Having been at most of the other major steakhouses in town, I was disappointed. My date and I had the porterhouse for two- mine rare, hers medium rare. I should have said "bloody". It was pretty forgettable- the major space on the meat was salt. The German potatoes were so overcooked and crunchy that I thought I was going to break a tooth. I did send it back and got a much more acceptable dish. The creamed spinach was very good. The staff is attentive and efficient. The atmosphere and decor can use a makeover. Be advised, this ain't Peter Luger, Wolfgang's, Sparks, etc. or even the Palm. I've had much better steaks everywhere but here.
Posted by vk300vic on 02/05/2011
Attended as a party of 4 on 5-Feb-2011. Atmosphere was good, service was good and food was great BUT.... serves were enormous. We ordered the rib-eye and it came out looking like something from the Flinstones. Delicious but too much. Very tender, tasty and service was good.
Posted by Tapioca on 12/15/2010
LOVED the prime rib. Nice sear on the outside. Huge portions. As for appetizers, pass on the calamari, but you must try the Canadian sizzling bacon!!! (And I usually don't even like bacon.) German potatoes were deelish, as well. Service was terrific. Our waiter was so nice and accommodating. I'll be back for sure.
Posted by Stuart on 11/30/2010
On Sunday 11/28 was the first time that we went to their 5Th Avenue location,and Oh boy,were we pleasantly surprised.The food was great so was the ambiance of 5Th Avenue.Steaks were tasty and cooked down to a perfection. Host/Manager was very welcoming,charming and attentive to a detail.He made us feel like a royalty.Service was OUTSTANDING and very professional.An excellent team work of waitstaff that is always around you. We are definitely coming back.Thank you for such a beautiful experience.
Posted by CDB on 10/04/2010
Ben and Jack's is my favorite steakhouse in the city and I like the 28th St restaurant better as the 43rd St one feels like you're in a Chinese restaurant, a bit. For whatever reason though, its never very crowded. I'm not sure why as the steaks, the sides and the service are top notch - especially if you like a porterhouse.
Posted by John on 04/22/2010
We have been coming on 5th Av location just a little over six months now and I must say that we love it.Place has a comfortable feeling.Food is always great,especially the seafood platter and PH steak.Great wine list as well.We dearly miss the big bartender because it was always so much fun with and around him and his cocktails were out of this world.Overall we still like the dinning room atmosphere.Great job