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Posted by JAN on 01/21/2013
Best filet mignon I've ever had. Nothing else matters.
Posted by Tony Vaccaro on 01/04/2013
Service and food was the show . A prime steak for two was outstanding . We were a party of eleven and the service was impeccable . It seamed that there were three servers for every patron. A real NY treat.!
Posted by Jay on 12/04/2011
Overall a great atmosphere, with a great staff that is very attentive. You definitely get what you pay for, the steak and service is excellent. I have been to many steakhouses such as Peter Lugers, Wolfgang, and Sparks and I think that Ben and Jacks has one of the best steaks I've ever tried. The manager is very friendly, and does a great job making sure that staff is attentive and service is top-notch. My personal favorite is the rib-eye steak for two. I was very surprised at how good the food and service was from this not-so-big name steakhouse.
Posted by Mel B on 10/05/2011
Had the fixed price daily menue - good value (soup/salat, steak, dessert,coffee $ 50) . Steak was perfect, as well as the side orders. However, it was too much. Service was good but not outstanding. We had dinner on a Sunday evening and the restaurant was nearly empty. Even we were only a party of two gratuity was added to the check without letting us know - not a fair method treating guests - even they are tourists. This was a little bit annoying as NYC residents told us, that this behaviour is not OK.
Posted by Amy on 07/19/2011
Based on the reviews I read, I decided to take my brother here for a special milestone birthday. It was a huge disappointment. The wait staff was incredibly rude, the manager was incompetent and the food was nothing special and very over-salted.
Posted by CuisineCrazy on 05/13/2011
Having been at most of the other major steakhouses in town, I was disappointed. My date and I had the porterhouse for two- mine rare, hers medium rare. I should have said "bloody". It was pretty forgettable- the major space on the meat was salt. The German potatoes were so overcooked and crunchy that I thought I was going to break a tooth. I did send it back and got a much more acceptable dish. The creamed spinach was very good. The staff is attentive and efficient. The atmosphere and decor can use a makeover. Be advised, this ain't Peter Luger, Wolfgang's, Sparks, etc. or even the Palm. I've had much better steaks everywhere but here.
Posted by vk300vic on 02/05/2011
Attended as a party of 4 on 5-Feb-2011. Atmosphere was good, service was good and food was great BUT.... serves were enormous. We ordered the rib-eye and it came out looking like something from the Flinstones. Delicious but too much. Very tender, tasty and service was good.