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Posted by Sam on 09/09/2008
I ate here after work today and was served the worst meal in recent memory. Pastrami sandwiches boast 1lb of meat, but what you'll really get is 1/4th lb meat with 3/4th lb fat. Management was rude and actually on the verge of belligerant instead of offering to remedy the situation (i.e., offer to make a new sandwich) insisted I pay the bill immediately and leave the restaurant. This place is a tourist trap- go to one of the other area delis instead if you crave a NYC ruben & cheesecake.
Posted by Anonymous on 08/19/2008
With the amount of fine delis in New York, I should have listened to my gut and gone anywhere else. Service was poor at best, and sandwiches were over sized for even a New Orleans man.
Posted by Doug M. on 05/12/2008
After spending $11 for a withered hot dog on a stale bun with greasy/soggy fries and a partially-cooked round kinish served up with unfriendly service - I am shocked that this place has been in business for years. My lunch companion ordered a "melt" which, for $14, was nothing more than a grilled cheese sandwich that looked less appetizing than the undoubtedly reserved coleslaw that is "generously" offered to all patrons. For this establishment to operate in New York as a "deli" should be a prosecutable offense.
Posted by Anonymous on 03/14/2008
I went in to pick up black & white cookies and asked if I could just get a turkey reuben to go. I am still shocked by this, but the price was $24 for the sandwich. Fine, I figured it better be good. When I went back to the office to eat the sandwich, nothing was in the reuben except sauerkraut & turkey! The bread was not toasted, the cheese was not swiss, & there was no russian dressing on the sandwich! For $24 it has to be amazing unfortunately, this was not. The turkey was not even real turkey it was the sliced kind you could buy at any deli. Avoid, avoid, avoid.
Posted by Roberts Family on 01/01/2008
I thought that my cheesecake and root beer float were delicious. My sister had Silver Dollar pancakes and she loved them. As we are from England, we thought it was a real American atmosphere and we give a big well done to Ben Ash.
Posted by Anonymous on 12/26/2007
I'm shocked this place is still in business. Went yesterday after the theatre. Wife and kids each had grilled cheese, which was cold and soggy. I had a pastrami sandwich -- bread stale, meat cold and dry. Just incredibly overpriced - I can't imagine this place would ever have a repeat customer.
Posted by mathmodave on 12/10/2007
I should have walked on when I couldn't see a menu on the outside and the place was nearly empty. Service was poor - for a start, I had to wait ages for them to take my order. I was halfway through my starter when they brought my main course out! Main course (grilled chicken, no mention of BBQ sauce) was smothered in the stuff - couldn't eat it. Had to wait ages for the check - and they brought that out to me without taking away the dirty plate. When I only tipped 10%, was grumbled at and was told that I should tip 20%. I explained why I thought that that was what I thought the service was worth and the waiter seemed to accept my point. Atmosphere was bad - the place was empty so the staff were fooling around. Stay away! I'm not going back.