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Posted by Anonymous on 08/09/2008
I don't ask for much when it comes to service. All I want is water and bread without asking for it and refills without asking for them. I've been to Bar Pitti at least TEN times and have NEVER had my water refilled and the other day didn't even get water. It's really not too much to ask for considering there's always 4 or 5 waiters and maybe 20 tables total. Last time I went for lunch I didn't see my waiter from the time I ordered to the time I was ready for my check when he asked me if I wanted more bread. I may have wanted more if I wasn't already done with my meal. It really is embarrassing for an Italian restaurant in NYC as far as service is concerned. The food is very good for the price and I continue to go back.
Posted by Anonymous on 08/05/2008
Don't go here if you actually want someone to listen to what you order, or if you hope to finish your meal in peace. The waiter that I had did not look me in the eye while I was ordering and failed to prepare the food how I had requested. He failed to bring us water and disappeared for ten minutes while our wine glasses were empty and we wanted to order another glass. We finally got our glasses near the end of our meal, and after our plates had been cleared and we were finishing our glasses that arrived so late, the waiter rudely told us that we needed to move along because people were waiting for our table. The food is decent but nothing special, and certainly not worth dealing with the rude service.
Posted by Suzie on 06/30/2008
We went there today for an early dinner with my boyfriend - as an recommendation of one of his regular customers from his bar for a good italian food. But that was it. Only good italian food. We were seated promptly, but the service was not good at all. When I asked to see the specials of the day for the second time, the server rolled his eyes so obvious, that we just didn't know what to think. When I asked for extra cheese for my pasta, server gave me a "what -the .... you- want- from- me" look. We waited 20 minutes to order desserts. Nobody ever checked up on us. We had a bottle of wine, two appettizers, 2 entrees, 2 desserts and glass of red house wine - total of $121. They also put a "suggested tip" on our check, which was little over $22. The best part was this: they came up with total amount of $329 which was $ 208 more a.k.a. rip off! I guess they thought that we were so drunk that we are gonna pay whatever they suggested. By the end, they kicked us out, because others were waiting - by cleaning every single item from our table to just salt and sugar bowl. The food was good, but I have no comment for the service
Posted by yka on 05/15/2008
I went here with a friend on a tuesday evening and sat outside which was really nice and the pasta dishes were delicious . However the staff were snobbish and rude. would only go back here mainly for the food the experience would have been great if we were treated much better
Posted by Anonymous on 03/08/2008
Rated the food 4.5 instead of 5 only because this is not a gourmet restaurant. Going since it opened in the 90's. The meals, whatever ordered, have always been delicious and dependable, never ever disappointing. Complaints about service are bizarre could only be from those with a tremendous sense of entitlement. This is for very good reason a very busy place. Staff are friendly and hard working and anyone will take your order and any follow up orders. The atmosphere is made up of patrons who themselves are a friendly sort if one wants to say something to someone at the next table. It is not surprising that, low prices and devoid of glitz, nevertheless Bar Pitti gets a share of celebs. My son who comes to NYC on business and meets clients who are also from out of town said that they always want to come here. It is tempting to give a not such a hot review in order to keep new people away, but then I'd have to live with my lapse of integrity regarding a wonderful restaurant and Giovanni, the owner, also wonderful.
Posted by Barbara on 01/23/2008
I went last night with friends for dinner, we had a reservation and were seated promptly, the place was busy but we never had the impression of being rushed. Drinks orders were taken immediatley and water was on our table within one minute, along with warm rustic bread and a very good quality olive oil for dipping . We ordered a [select]ion of their appetizers, I'm from Tuscany, and I have to say I've really appreciated the ability of transforming simple tuscan comfort food in tasty appetizers, we had fagioli all'uccelletto, peperonata, braised greens, all prepared like my mother would, authentic flavors that just made me feel like I was in my grandma's kitchen in tuscany like when I was a kid. I had the Pappardelle with rabbit ragu', the pasta was cooked to perfection and the rabbit was very tasty and juicy, my friends had the pasta with truffles, a plate that came covered in thin shavings of black truffle, so intoxicatingly good you wish you could stuff your face in it and never emerge again, another friend had the rigatoni Pitti, where again the chef surprised me with a sauce made of bacon and sausage that was so surprisingly light considered the ingredients that we just couldn't stop eating it. Wine [select]ion was good and rosso di montalcino and chianti kept flowing. When the bill came I was actually surprised because it was reasonable considering the amount of food and wine consumed, and considering a city where overpriced bad italian food happens more often than we would like. Finally, the service was attentive and very nice, came to the table to check on us and provided good recommendations from the menu, overall a very good experience, Bravi!! We will come back for sure.
Posted by IheartNYC on 12/14/2007
Bar Pitti is getting a bad wrap. You don't go here for kiss-your-butt service or a stellar atmosphere; you go here for quick and delicious food at some of the most reasonable prices in NYC. This is an excellent place to go if you're looking for a quick meal and not looking to sit around and people watch like so many pretentious New Yorkers like to do. I recommend the pappardelle dishes and the veal meatballs. This place is perfect for people who enjoy good, cheap food and don't care about all the "fluff" of most NYC restaurants.