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Posted by Anonymous on 03/09/2011
I'm not sure what was worse? the fact that there was no one there or the fact that the service was poor which explains why there was no one there. I went to relax and chit chat with a friend and I felt like I was being kicked out. The waitress kept asking us if we were done every 3 mins. I was rushed to pay the bill which was brought to me without me even asking for it. To top it all off it says they close at 12 but it was 10ish and they were already closing down. The food was ok but I've had better Thai food. Disappointing experience overall.
Posted by Anonymous on 03/04/2011
You really take a chance ordering for here if its going to be good or not. Sometimes it is, but most of the time it isn't. The food no matter what I get tends to be bland. The only exceptions are the soups, which are hard to eat because the meat and onions are cut too large for soup. I find that ordering anything spicy is what makes it good. However, even ordering that is a chance, half the time its drastically too hot (and I like SPICY) and half the time there's still no spice (even after ordering "extra spicy"). I just dont know about this place. Its the only Thai restaurant in the area, so I'll continue ordering, but its really not reliable. Which sadness me. I really wish I could write better things about this place because it has such potential, but I just cant.
Posted by Anonymous on 02/23/2011
This is the type of establishment that you question but because of convenience and pure desire for their cuisine, you roll the dice. No need to dive too much into detail but the service is not acceptable when you as a customer are accused of ordering something completely different than your request. No apologies. No acknowledgment. No compromise. My preference is to take the train to a more amiable atmosphere with satisfactory service that compliments the food.
Posted by Brooke on 01/08/2011
Just moved into the neighborhood. Thanked Jesus aloud when I tasted the food. And, I'm an atheist. My last place had lousy Thai.
Posted by Veronica SB on 10/13/2010
This is a GREAT addition to the neighborhood! Jesse’s (the place before this) was just a’ight. And previous to Bangkok Hts, the closest place to get Thai delivery was Nam Thai in Riverdale. So we welcomed this restaurant to the area w/ enthusiasm! The food is delicious. We’ve tried assorted appetizers, noodle dishes & entrees here & they’ve all be fabulous. True, the place had some delivery glitches early on. We couldn’t even get through by phone in their initial weeks, & it was too packed to dine in! But now we have had pleasant experiences both eating there & ordering delivery. Just note, they are NOT terribly open to certain substitutions in their food (e.g. getting one dish w/ the sauce from another), don’t even try it, you’ll get suggestions from them of what to get instead & it can end up being a whole other thing. I appreciate the suggestions but it’s easier for me to order something else instead! Overall, we enjoy having Bangkok Heights as a food option in Washington Heights!
Posted by penguin on 09/16/2010
Based on previous reviews i thought the food would be mediocre at best but was craving thai so i was willing to eat something resembling thai and was pleasantly surprised. very yummy flavorful food. agree with slow delivery (they also got the address wrong) but i recommend the food wholeheartedly!
Posted by Big J on 09/04/2010
I completely agree with the other reviewers that while Bangkok Heights has improved their actual food quality markedly over the course of the last several months, the $15 delivery minimum is absolutely ridiculous, especially when compared with most neighbourhood hot spots. It also has taken them up to an hour to deliver 9 blocks away (shame on me for not walking over, I guess). Need to improve all aspects of the delivery experience.