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There aren't a whole lot of Indonesian restaurants in NY and we were craving that spicy peanut sauce, so we headed over after seeing a show. The place was clean and inviting. Service was good. I'm not going to tell you it was the best Indonesian food I've eaten, but it was pretty damn good, with an extensive menu, and lots of choices for those who might go veg or just eat fish or whatever.

We've been here quite a few times and have enjoyed every meal, but after reading recent reviews we approached the restaurant with trepidation. What we found was the same friendly service, moderate prices, and comfortable (but not fashionable) decor. I especially appreciated the vegetarian special,which enabled me to enjoy a variety of dishes, and that we could specify how spicy or mild we wanted each dish to be. Bali Nusa remains on our list of theater district favorites.

If the staff cannot be enthusiastic about customer service it does not bode well for the dining experience. The lackluster enthusiasm is directly related to lackluster food. This use to be my "go to" Indonesian restaurant. Highly unlikely to return - the quest continues.

Had not been in a few years and was sad to experience its decline. There aren't many Indonesian restaurants and this used to be a stalwart. Service was seriously lacking - staff clearly was not motivated to provide any kind of customer service and the food was ordinary at best - it wasn't hot, it wasn't particularly tasty and the restaurant felt like it needed a makeover. We didn't feel inclined to stay for dessert or coffee.

I've been a fan of this restaurant since I moved into the neighborhood. In the past, the service has always been great, and the food good. This past week I went to the restaurant to celebrate my sister's birthday. There apparently was a tour group who had made reservations so instead of telling us they couldnt take us (which would have been fine as there are only a gazillion other restaurants in Hells Kitchen), they set up a table for us. The first thing was that they didn't wipe down the tables and chairs whole heartedly so I had leftover food on my chair. Then after we ordered our food, which came fast, the portions were much smaller than what I experienced in the past, and they were sold out of certain appetizers. I asked for water refills more than 2 times, and finally ended up finding the water pitcher myself before anyone would even come by and ask how we were doing. Given that they were busy, we decided to skip dessert and go elsewhere as it was obvious that we were not welcome as every time I asked for something, the server got exasperated. I go to pay and they inform me that they don't take AMEX. Instead of saying oh we changed our policy, the server got very aggressive and rude and said we haven't taken AMEX for the last 2 years berating me essentially in front of other customers. I know for a fact they had taken AMEX in the past as less than 3 months ago, I was at the restaurant ordering takeout. I checked my AMEX bill, and for sure, there were charges from this restaurant. Not sure what went wrong but overall experience was so horrible, I will never go there again. Do not recommend for large groups or any type of special occasion.

Honestly, there is much better Balinesian / Indonesian food to be had elsewhere...including in Manhattan. The food here is okay, and I wanted to like it, but I found it overly fatty (too much coconut cream) and lacking nuance of flavor. Also, I thought the prices were high for the portion sizes. So, all in all, if you're in Midtown West, I recommend sticking with Thai over this place.

This is one of the few places in NY where you can get a "rijstaffel" - this means rice table. It's a prix fixe menu (more fun with lots of friends) with 6 different curries! And also soup, salad, appy and dessert. Great fun to taste all the different dishes.