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Upper East Side >
Posted by Anonymous on 04/06/2012
This could be the best bagel shop on the UES if they could just be a bit pleasant and if they could just get the order right! I live across the street and come here at least once a week and 9 times out of 10 my order is incorrect. The bagels are excellent, they make great egg sandwiches and breakfast platters and great lunch sandwiches, but you always have to check your order before you leave, and you get attitude when you tell them it's wrong. I think they just try to go too fast and don't pay attention.
Posted by McKnot on 11/22/2011
Have ordered delivery from Bagel Express for years. Service is always friendly and good. Sometimes hard to get through on phone during peak hours, but that is life in the big city. Bagels are excellent!
Posted by Anonymous on 11/12/2011
Bagel Express has THE best bagels ever - they're consistently amazing. Those of you giving them poor reviews for the "atmosphere" clearly don't know what NYC bagel places are all about. Who cares what the atmosphere at the local bagel place is like - much more important how the bagels taste and I have not found better bagels in NYC
Posted by C on 10/30/2011
My sentiments are the exact same as those complaining about poor service. Close proximity and adequate food are the best qualities. The service is extremely poor when requesting delivery. While in the store, the service is also to be desired. The new subway construction does not help the environment but they're still surviving. I stopped ordering for the past year but decided to give Bagel Express another try, but no change. Wrong orders and poor delivery service. The worker told me that he'd give me a credit and to call the following day but to no avail. I was hung up on four times until I threatened to come in.
Posted by polly on 09/27/2011
The bagels are great. They have an assortment of spreads for them and loads of other breakfast and lunch items. The staff is nice and happy to accommodate special orders. The iced coffee is good too. The line can get long on weekends, but it moves fast... sometimes I wish they were open later... and hopefully they will look into donating the day's unsold bagels to shelters or somewhere.
Posted by Coleynyc on 07/11/2011
I will be coming back here when I move to NJ in september - I also have to bring these every time I go to visit my family in FL. They are beyond....there are no words. Plus the scallion cream cheese is so good! And they give you TWO free bagels for every dozen. Anyone who gives it a bad review hasn't actually been here or has a persecution complex (I have a hard time believing anyone would be too lazy to take an elevator - puhhhhhlease). Regardless - you cannot go wrong. Was so excited to randomly find them a block from my apartment - delicious!
Posted by soupnazi on 04/02/2011
they have the best soup! everyday a new one, and always have a classic chicken noodle. and for 3.50 soup and bagel combo, you cant go wrong! and they butter/toast with no additional charge