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Upper West Side >
Posted by mani on 11/11/2014
This review is only about the service. I ordered for take-out on the phone. I asked for the non-vegetarian lunch special and was told that it was chicken meatball and chicken tikka for appetizer, and main-course was goat, butter chicken & dal. When I came home after picking up the order, I realized that they had given me the vegetarian appetizer option of paneer tikka & aloo. I called the restaurant and after explaining what I had received asked her if she could have the order exchanged. She offered me the option of sending a delivery person with the right order or coming to dine in and receiving a special dish. I chose the former. She said that the delivery would take place after 5pm, and I gave her my address and agreed. She called me at 4:30 to state that the delivery would now take place at 11am tomorrow since dinner would be busy. I agreed to this as well. Them, she called me to tell me that they couldn't deliver the order and asked to dine in and receive special service. Fed up by then, I stated that after experiencing the king of service I did, I wouldn't be very open to dining in if they couldn't fix a simple mistake. She then happily washed her hands off and said she couldn't help me after wasting my time since afternoon. Why would I want to dine in after experiencing the poor service first hand? I was so excited to have what I'd expected to be a good uws Indian restaurant; however it's obvious with service like this I'd rather stick with other options.
Posted by Roman S on 09/06/2014
I keep ordering from this place, and every time it is very tasty. Really happy they are here!
Posted by Indian Food Lover on 08/28/2014
A bit over-priced - the portions served are very small comparatively - but the food is flavorful and fresh. Would love to return but the pricing hold you back.
Posted by Roman S on 08/10/2014
We ordered chicken korma and lentils. Both were excellent. I am very excited to see this place open up, I hope they survive in our neighborhood.
Posted by Addie on 07/27/2014
This is a lovely place for a family dinner. The service was extraordinarily good with staff always close by, anticipating requests and being very kind to our two year old. Every dish was flavorful and fresh, excellent naan and paneer palak. The bill seemed a little high at the end but then again we ordered a lot of food! Very happy they came to the neighborhood.
Posted by Indian in NYC on 07/23/2014
Food is very good and with a menu which is very different from the run-of- the-mill Indian restaurants around this lacality. But the price is too high for this area. Would visit often if it is made reasonable.
Posted by SharonK on 07/04/2014
Three of us ate at this new UWS restaurant last evening and agreed it's the best Indian food ever! The dishes are deeply flavored, creative, spicy, and very satisfying. I can't wait to return and explore more of the intriguing menu. So happy to welcome Awadh to the neighborhood!