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Artisanal

  • $$$$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • French, Bistro, Wine Bar
  • 2 Park Ave (Entrance on E 32nd St), New York NY10016 40.746193 -73.982196
  • (At 32nd St)
  • click map to interact
  • (212) 725-8585
  • 0

User Ratings (Based on 128 reviews)

3.5215
Food 3.9 Value 3.3
Service 3.3 Atmosphere 3.5

Other Restaurant Info

Phone:
work
(212) 725-8585
Fax:
fax
(212) 481-5455
Website:
www.artisanalbistro.com
Notes:
Visa, MC, AmEx Wine Bar Hours Daily: 10:45am-2am
Hours:
Lunch Mon-Fri: 10:45am-2:45pm Dinner Mon-Sat: 5pm-1am Sun: 5pm-2am Brunch Sat: 10:45am-3:45pm Sun: 10:45am-3:45pm
Serves:
Lunch, Dinner, Brunch
Features:
Business Dining, Group Dining, Open Late, Prix Fixe, Raw Bar, Bar Scene, Online Reservations, Wheelchair Friendly, Accepts Credit Cards, Lunch Special, Take Out, Catering, Private Parties

User Reviews

  • Artisanal

    Posted by MDL on 03/12/2009

    So this is where all the good service went

    I met a friend here for lunch at her suggestion. The sevrice was impeccable. I can't remember the last time I had uch good service in NY. The onion soup was divine. The wid mushroom was good but not the best I've ever had and the apple tarte tartin was also good. I will return here to sample the cheese platters and wine!

  • Artisanal

    Posted by Ric Page on 02/10/2009

    Lack of Quality Service defines the experience

    This establishment, while visually appealing has managed to slip onto my "Worse in Class" list for service. A dismal dining experience on Chirstmas Eve included inattentive service. The sommelier was unaware of standard protocol for decanting of wine. Yet with all that, the behavior that has left me speachless is the fact the the General Manager spoke with me that evening regarding my experience. He took my comments card and business card with all my current contact information and promised that I would hear from him personally regarding the our evening, and to date I have not heard from him or the establishment. While the food quality is above average, the price of an evening at Artisanal is rather high considering the relative lack of quality table service. There are numerous high end french bistro's in New York City that offer very similar food with excellent service

  • Artisanal

    Posted by Anonymous on 02/08/2009

    a pleasant experience

    i really enjoyed my dining experience. i got the special chestnut soup while my date got the mac and cheese which were both rich and flavorful. we both enjoyed the cheese fondue. it's a different dining experience and while it's not exactly cheap, it's not wallet busting. not sure what the complains are with the service. we were served promptly and never felt rushed to pay the check and leave

  • Artisanal

    Posted by Anonymous on 12/30/2008

    Food wasn't that great.

    The service was good. However, I was not impressed with the food. And I must agree with the reviewer below that there was a funny smell. It smelled a little like paint.

  • Artisanal

    Posted by Oompa Deshevi on 12/16/2008

    Oompa says to the waitress "say cheese!"

    Oompa and friend were curious to try Artisanal. Oopma fondly recalls lingering over Fondue in years past with a special friend. Oompa thinks Fondue is a very romantic meal! As you may have guessed, Oompa also has a soft spot for cheese! Girlfriend gets a hankering for cheese all the time! Also, Oompa also had heard several recommendations for Artisanal, so when Oompa thought of where to go for a special dinner and Artisinal crossed her mind, Oompa said to herself, "Oompa go!!" Oompa arrived draped in her special Zebra skin silk scarf and had a glass of wine at the bar while waiting for her friend. The bar was very crowded, but Oompa had no trouble getting the attention of the bartender. Perhaps it was the scarf! Once Oompa's friend arrived, Oompa walked over to the young hostess to let her know Oompa was ready to be seated. Despite being on time and having a reservation, the young hostess told Oompa that there were a few parties ahead of her. Hmmph! Did not Oompa see empty tables? Oompa and friend stood for a moment or two and waited, and after a couple of minutes the same hostess indicated the table was ready. Once settled into a soft banquette, Oompa reviewed the menu. The cheese options were mind blowing! Behind Oompa was a large case with more cheeses than Oompa had ever seen, and the stinky frangrance embraced Oompa. Our waitress arrived soon after, but made a pushy and bad impression on Oompa. Her greeting was curt, and she seemed pushy about getting an order together. Oompa has seen other reviewers on this web page complain of a waitress and wonders if perhaps it is the same one! Oompa wanted a cheese flight paired with wine, and when the waitress recommended one with Champagne, Oompa indicated she would prefer wine. Rather than take this into account and making another cheese plate recommendation suited to wine, the waitress showed impatience with Oompa and told Oompa she would "find a wine Oompa would like". But were there not other options with wine on the menu? There were, but Oompa did not think the rude waitress knew of this. Oompa herself selected such a cheese plate and it was accompanied by wine. Later, Oompa had some chilled seafood and Oompa's friend asked for Fondue. Both were delicious! Oompa very much liked the food, but the waitress was brusk on a few more occasions which does not sit well with Oompa. However, Oompa would not hesitate to go back! Oompa just hopes she gets a different wait person!

  • Artisanal

    Posted by Anonymous on 11/11/2008

    Poor service...

    It is the second time I go to Artisanal and it is the second time I am disappointed. We called them to make a reservation and had to give them our cc # because we were 5 people. We told them we had a baby with us and they were really unfriendly about this. It was very loud service was not good and if the gougeres were good, the fondue was not so great...We had two different kinds of fondues for our table. The taste was all right but we really did not have much to eat... The waitress was very rude. I guess they just don't care as they automatically charge their 18% tip to the bill... It is not the worst place to go in NY but honestly, there are many much nicer/ friendlier restaurants to try first!...

  • Artisanal

    Posted by Quell Dommage! on 10/01/2008

    Please take notice

    You must be kidding here. Awful place to take clients for dinner. Embarrassing Service and food. Go elsewhere if you want to impress anyone. And...what's with the smell?? That's not cheese.

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