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Artisanal

  • $$$$$
    RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • French, Bistro, Wine Bar
  • 2 Park Ave (Entrance on E 32nd St), New York NY10016 40.746193 -73.982196
  • (At 32nd St)
  • click map to interact
  • (212) 725-8585
  • 0

User Ratings (Based on 128 reviews)

3.5215
Food 3.9 Value 3.3
Service 3.3 Atmosphere 3.5

Other Restaurant Info

Phone:
work
(212) 725-8585
Fax:
fax
(212) 481-5455
Website:
www.artisanalbistro.com
Notes:
Visa, MC, AmEx Wine Bar Hours Daily: 10:45am-2am
Hours:
Lunch Mon-Fri: 10:45am-2:45pm Dinner Mon-Sat: 5pm-1am Sun: 5pm-2am Brunch Sat: 10:45am-3:45pm Sun: 10:45am-3:45pm
Serves:
Lunch, Dinner, Brunch
Features:
Business Dining, Group Dining, Open Late, Prix Fixe, Raw Bar, Bar Scene, Online Reservations, Wheelchair Friendly, Accepts Credit Cards, Lunch Special, Take Out, Catering, Private Parties

User Reviews

  • Artisanal

    Posted by Mfine on 02/15/2010

    Never Again!

    We arrived at the restaurant and were seated in area which was overcrowded, two sets of two rows of small round bistro tables were diagonally set along the restaurant, my elbows were touching those next to us and more tables just anywhere they could they fit them. It was already crowded and chaotic and they kept rearranging the tables as we sit, lifting them up and above everyone's heads. We were seated and it was 30 minutes or more before anyone came. 20 minutes later the waiter came and asked us again about our wine choices which he claimed he simply forgot. Then it was another 30 minutes for the wine to come. So, an hour on into our Valentines dinner we were sitting on an empty table with water only, no bread, hor douves or anything else. After more than an hour an half I had to motion the waiter and asked him if we are going to get anything we ordered, or at least some bread to go with our (near empty) water glasses. I had to really make the point to him. He was disappearing about 10-15 minutes at a time and more and nobody was getting anything. Then the wait station machines went down , which they covered with napkins and put a signs "do not touch". So we sat and waited, and waited, and waited. About two hours later we finally got wine and some bread which we had to remind everyone for. Finally, hor douves arrived cold and nothing memorable in terms of taste. Also, I ordered the pate with cornichons, one of which looked like it had been bitten off. Disgusting! Maybe it was just broken, but at a restaurant, let's at least try for a little something in terms of presentation. Our experience was now getting more than ridiculous. Dinner arrived with no appropriate cutlery and so we eventually had to start and a steak knife was delivered 10 minutes later. Again, at the end we had to ask for more water as there is nobody really attending to the tables. Wait staff was simply walking around completely out of it. The food was average and for the price we paid poor quality. Finally, the much waited dessert 'fondue for two' came which had 3 bits of an strawberry , somewhat strange that for the price of 59 per couple they could not include a whole strawberry! Everyone around us experienced the same wait time and a family and a couple simply left before their meals arrive. For a place that charges $150 and more for dinner for two this is simply unacceptable on any night.

  • Artisanal

    Posted by Anonymous on 12/10/2009

    ok

    Go for the fondue (Gouda!) and cheese, not the entrees. The entrees are just ok. Service was ok but our waiter was very short with us, took him a while to warm up. It was also BOILING hot in there.

  • Artisanal

    Posted by Arlene on 11/18/2009

    Perfect Dining Experience

    I love the mood and the upbeat atmosphere at Artisanal. I have been there numerous times, and always come out with a smile on my face. It is a happy place and a lot of fun. The Artisanal Fondue is delicious and fun to eat. I love the Dover Sole, and the wines list is on e of the finest.

  • Artisanal

    Posted by anon on 11/08/2009

    If you like cheese...

    One of my favorite places in the city. Beautiful, large, French bistro style environment with one of the best cheese selections you will find anywhere. Waiters will help you pair wine and cheese. I've always had great service here.

  • Artisanal

    Posted by anonymous on 10/25/2009

    Service? What Service?

    Poor service. Mediocre food. For all their pretensions, you need to go elsewhere if you want a pleasant dining experience.

  • Artisanal

    Posted by Gretchen Radler on 08/09/2009

    go for brunch

    We had very quick courteous service. We started with biegnets, hot and cinnaminn sugared. I had the eggs benedict with Salmon and Cavior. It's served on a potato gallote of a sort it was delicious. My friend had the eggs baked with Brie which also looked wonderful. The coffee is served elegant. We had a lovely experience and I will come back.

  • Artisanal

    Posted by Diana on 03/15/2009

    Subpar service

    I have used menupages for a few years and have never written a review before. I am doing so now, because I was shocked by the service last night! We sat at our table with nothing but water for a solid half hour before anyone took our drink order. They never asked us about food, other than the cheese we ordered to start with, and left us with giant menus on our plates for ANOTHER half hour. The cheese was very good, and I'd actually go back to give them another try, maybe on a weeknight or a lunch. But, my gosh, I can't get over how bad the service was last night!

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