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Artisanal

  • RatingAvg. Dinner Entrée
    $$$$$Greater than $25
    $$$$$18.01 - $25
    $$$$12.01 - $18
    $$$7.01 - $12
    $Less than $7
  • French, Bistro, Wine Bar
  • 2 Park Ave (Entrance on E 32nd St), New York NY10016 40.74632 -73.982607
  • (At 32nd St)
  • click map to interact
  • (212) 725-8585
  • 0

User Ratings (Based on 129 reviews)

3.5015
Food 3.9 Value 3.3
Service 3.3 Atmosphere 3.5

Other Restaurant Info

Phone:
work
(212) 725-8585
Fax:
fax
(212) 481-5455
Website:
www.artisanalbistro.com
Notes:
Visa, MC, AmEx Wine Bar Hours Daily: 10:45am-2am
Hours:
Lunch Mon-Fri: 10:45am-2:45pm Dinner Mon-Sat: 5pm-1am Sun: 5pm-2am Brunch Sat: 10:45am-3:45pm Sun: 10:45am-3:45pm
Serves:
Brunch, Dinner, Lunch
Features:
Accepts Credit Cards, Bar, Bar Scene, Beer Served, Bistro, Business Dining, Catering, Fine Dining, Good for Groups, Late Night, Liquor Served, Lunch Special, Notable Wine List, Online Reservations, Private Parties, Prix Fix Menus, Raw Bar, Romantic, Take Out, Wheelchair Accessible, Wine Served

User Reviews

  • Artisanal

    Posted by Anonymous on 10/11/2010

    Poor service - not worth it

    The worst service we have ever had. If this place is trying to channel Paris, it has it all wrong. Parisian restaurateurs, while often formal and serious, would never roll their eyes the way our sorry excuse for a waitress did. We sat for over an HOUR without bread, and had to ask for it three times before she did us the favor of bringing it, while letting us know the whole time what an inconvenience it was. The food is on par with that served in other French bistros in the city, but the abysmal service will keep us away.

  • Artisanal

    Posted by HE on 07/15/2010

    My favorite Paris-style bistro in NYC

    I happen to love cheese, especially creamy, oozy room-temperature pungent French cheeses. With that in mind I went to Artisanal to have dinner centered around cheese. I was not disappointed. My steamed mussels appetizer had an outstanding broth of white wine, garlic and parsley. Flavors were there. Despite an extensive array of main course choices (from steaks to fish to seafood) I stayed with my aim and chose cheese for a main course. I had a large platter of the following 4 cheeses: Epoisses, Pierre Robert, Brillat Savarin and Sainte-Maure. I had them served with razor-thin, lightly salted crackers (so as not to overpower the cheeses’ flavor) and a Bordeaux Grand Cru red wine. Finally for desserts, although all are delicious, I hesitated a lot between those two I consider their best: the cheesecake and the tart tatin. I went with the tart tatin and it was the best of its kind I ever had with its ultra-thin, barely visible cheddar crust tucked below thick slices of apples perfectly caramelized, not drowned in butter, sweetened just right, very delicate and melting in my mouth. It was a dessert off the charts. That dinner did really hit the spot. Last note on the service: I will readily admit that our waitress did not smile enough. That said, she was a real pro and answered very knowledgeably all questions we had on the menu and gave good recommendations and suggestions. Overall whether you opt for an all-bistro menu or a cheese-entered one I definitely and highly recommend this place.

  • Artisanal

    Posted by MurryHill Foodie on 07/12/2010

    Never lets me down

    I ate at Artisanal last night for dinner and had a wonderful meal. It was so good I had to write this review to inform people that are complaining about the restaurant that they need to try it again. Maybe the wrong time to go is on Valentines Day when things anywhere get out of hand. This restaurant has a solid record of very good consistent food and service. My husband and I have been eating there since it opened. Brunch,lunch dinner they manage to do it correctly. Last night I had the seasonal Lotte (monkfish) and it was amazing. I highly recommend it

  • Artisanal

    Posted by Sara on 06/16/2010

    Food is excellent

    I went here for valentine's day this year and absolutely loved the food. We had a Valentine's Day pri fixe menu which was $65 a person. This included an appetizer, entree, and dessert. I had the french onion soup, chicken under a brick, and my boyfriend and I shared the chocolate fondue. I have not one complaint about the food - and the chicken was one of the best chicken dishes I have had. It was cramped - we were 6 inches from the table next to us, so it wasn't the best ambiance for a romantic dinner. The server was pretty slow, however she has a lot of tables. Our fondue was problematic - the breeze of everyone walking by kept blowing out the flame, so I cannot say it was to die for. However, I would go back just based on the food alone. Be prepared though - we were there for 3 hours in total

  • Artisanal

    Posted by anonymous on 05/02/2010

    Worst Service in Town

    The wait staff is a stunning mixture of incompetence. We sat at our table for 20 minutes for our drink order. When our cheese plate finally came out, we had no bread. We asked another waiter about our order because our waiter was nowhere to be found, another rude waiter simply replied - I'm not your waiter. When our waiter finally resurfaced, we overheard both waiters mocking us right in front of us. At this point, we had to confront the manager who comped part of our meal. If you want to be treated poorly, ignored and suffer through your meal, then my all means - go here. However, if you want a semblance of service, you're better off going with a fast food joint.

  • Artisanal

    Posted by Anonymous on 04/02/2010

    Great Food - Horrific service!

    I have tried Artisanal for lunch a few times as it is only a block from my office. The food is excellent, fresh, and delicious, but the entire wait staff should be retained or fired. We decided to give it one more try for a late lunch today and I do not think we will be returning. The food took a long time to arrive and that was after a long wait for out drinks and bread. When our courses did come out they were in the wrong order and one of the appetizers was completly overlooked. It never made it to the table or the bill. It was as if we never ordered it, but I saw the waiter write it down. Once the entrees arrived not one person came to the table to check on us for over 30 minutes and all servers and busboys purposely avoided making eye contact. As we waited even longer for the dishes to be cleared we watched more than half of the serves sitting across the restaurant folding napkins. On top of everything the restaurant was only a third full the whole time and they were completely overstaffed. How can it be that proper attention is not paid to your guests at a time like that? Order to go because no one there deserves to be tipped!

  • Artisanal

    Posted by nrgfoodie on 03/26/2010

    Don't come after 9pm they'll be rude!

    I was at Artisanal for dinner TWICE this week - one night after a concert that ended (we arrived at 9:45) and another to meet friends one night around 9. When my friend and I arrived at 9:45 the first time, we were told we wouldn't be seated as the last seating was at 9:30 - so we went to the bar and the bartender was SO rude - obviously mad that we were going to order food. He snapped that we could only order any food before 10. We ate fast (as we were being eyed by everyone we felt to hurry up - even though there were at least 40 people in the place)... The second time was even more ridiculous - there were at least 15 tables open at 9:30 - when we arrived (we had planned to eat at the Breslin but it was jammed) - we were asked if we had reservations, and when we said no the one hostess ROLLED HER EYES!! When we were seated (mind you the place was at least 70% full at this point) - the waitress TOTALLY rushed us. She was over every 30 seconds (I kid you not) to ask if we were ready to order drinks, ready to order dinner - we were chatting and I think 5 minutes to look at the menu isn't too long!!!! I don't know what's up there - but when you read the website it clearly says dinner Monday - Friday until 11. You can make opentable reservations until 10:45 - we were clearly within their published limits here... and yet they treated us - both times - extremely rudely. Wouldn't rush back, which is a shame, as we live around the corner.

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