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Posted by Disappointed Diners on 05/17/2008
My boyfriend and I had dinner here last night. Even though the place was not crowded, it took our waitress 20 minutes before even taking our drink order. The food was mediocre at best. The waiter that cleared our plates then spilled a plate of garlic and oil all over my boyfriends pants. At the end of the long meal, they brought us our check and we paid by credit card. The waiter then returned our card to the table next to us. As we were signing the check another waiter rushed over and tore up our bill explaining that we had the wrong one. The staff could barely get out an apology. We will never go back.
Posted by Anonymous on 03/29/2008
I'm in the neighborhood, but never ate here til last night. I'm mystified by all the reviews praising the food, or the value for money. It was a pleasant enough place to sit and a large menu...but really a time-travelling trip to the Italian-American food I remember as a kid in the 1960s. Our meal was fine, but un-touched by any hint of Italian authenticity (I travel and eat in Italy often), and equally untouched by any of the changes in American cuisine over the last half century. Heavy sauces drowning the pasta, vastly overcooked fish, and oily fried stuff dominate. The bill was no lower than far better places close by. But the portions were big (another 1960s throwback). So if "value for money" just means quantity, I guess this was plenty of value. But if value means great food for a low bill, well, the bill was no lower than better Italian places on the UWS. The service, equally friendly and slow.
Posted by Disappointed neighbor on 03/19/2008
I used to go here all the time. It's right down the street from me. The food used to be delicious. In the last 2 years the food and service have gone down hill. Last time I went there the food was served to my friends while I waited for 10 minutes. Finally I asked the waiter how much longer it would be. He never returned with an update or reassurance. After 20 minutes, I cancelled my order. He was very indignant. He should have apologized and offered me something else. I won't go back there. So disappointing and rude.
Posted by Liz on 03/18/2008
Arte's is fantastic, and there is nothing wrong with the service I don't know what those other posts are talking about. I've been there a dozen times and always had a very pleasant experience, and it is incredibly well priced for the quality of the food. Absolutely recommended.
Posted by Anonymous on 02/25/2008
Pleasantly surprised at value to quality of food ratio. Would have and have paid more for food and ambiance. Will return and bring others.
Posted by westsidenewlywed on 02/17/2008
My husband and I ate here on a Saturday night. The hostesses were fine and we were seated promptly. The decor is lovelyit's a surprisingly large restaurant. Lots of black & white pictures and posters on the walls, comfortable tables, etc. The menu is expansive and it all sounds goodwe had excellent Caprese salads (best in the neighborhood) and I had a pasta dish with spicy sausage. My husband had a pizza. It was all delicious and our bill was only $58. However, the service was bizarre we only saw our waiter twice, our salads came out literally 1 minute after ordering, and it felt like we were in a diner given how rushed and brusque the service was. However, the food really was excellent and you can't beat the price for a nice meal.
Posted by Anonymous on 02/08/2008
I had not gone back at Arte in few months and finally decided to go back. Such a disappointment. There was a time when I use to get dressed to go at Arte (Pasta).Food is not what it was anymore. I was served a microwaved Lasagna. Hot on the outside and cold in the center.C'mon. Service almost like the other review says. Like a greek dinner. Did the old owner sell the business ?