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Midtown South / Chelsea >
Posted by anonymous on 04/25/2013
Food was delicious - although 1 out of 8 did not get what was ordered. When it was questioned - we were blown off. Service was not up to par - SEVERAL times we requested some chips that we had seen on the tables on our way in. We finally got them - but it was due to our persistence. Service was fast but our server was not a warm, polite man. They accommodated two diet requests - so that earns them some points. NY cheesecake was not up to our NY standard. We would probably consider this restaurant again.
Posted by Bruce on 12/11/2011
We were a party of 4 with 6:30 reservations on a Saturday nite 2 weeks before Christmas. We arrived at 5 and of course had no problem being seated as the restaurant was only 1/4 full. Decor was very nice as was atmosphere. Drinks and apps arrived right away and after we placed our order, we only saw our waiter from afar. I finally went up to the bar myself for another round. The staff saw this and brought our drinks over by tray. Nice but still no waiter and of course they didn't want the other diners to see a guest carry 4 drinks back to his own table. The apps were fine, nothing special. I thought my veal dish was excellent, in fact one of the best I've had in a long time, but the grouper that someone else ordered looked very unappealing. The other couple didn't make any comments one way or the other which is to say it really wasn't that great. We finally saw our waiter when we were finished and he was trying to sell us on some desserts. At that point we just opted for a check. Very overpriced for our experience and they should have more servers or waiters or they will be chasing good paying customers like me away.
Posted by Happy on 11/12/2009
The Maitre’d was rude and abrupt, the waiter made a show of looking at his watch when we stated that we would need another minute before ordering (the first time we asked for another minute) even though the kitchen didn’t close for another 45 minutes, they clearly were perturbed, no, made a show of their perturbed-ness of our order (no appetizers, only one course, no prima and seconda) AND that we were using a coupon, which was why we were there. Never again.
Posted by Anonymous on 10/06/2008
The food was disappointing for a moderately priced restaurant. This was more than moderately priced making the experience all the more disappointing.
Posted by Lisa on 08/10/2008
I have been going to Arno's for years and the food is fantastic. It's a little on the expensive side but well worth it.
Posted by New Mexico desert rats on 06/30/2008
Arno Ristorante's reviews here suggested that it might fit the bill. Further, when we called to check on availability, we were told to come in. We arrived to find a smattering of occupied tables, but on a Monday night, this was to be expected. Wine by myself seemed unnecessary my children had already opted for water instead of the standard panoply of soft drinks, so I cannot speak to the wine selection. We had a difficult time on an antipasto selection, finally electing to share an "Assortimento Caldo" (assorted hot antipasto) providing us all some variety to suit our individual tastes. Our meals were a la carte, which suited the occasion, particularly when my son does not voluntarily ingest either salads or soups, and with my wife at home, I didn't push the point. For our entrees, I ordered one variant of veal scallopini (which was a special for the day), while my daughter selected another from the menu. We both tasted each other's, and we both found that them equally outstanding, with the veal the perfect thickness to cut easily with a fork, and the respective sauces were so acceptable to my children, that they wiped my daughter's and my own plate clean with the table bread. Only decorum prevented me from joining in. Far from disapproving my childrens' excesses, the Italian staff was to a person, consistently friendly, attentive, and striking an intriguing balance between humor and professionalism. My son chose, as I expected, an American-cut and-prepared steak, and after our waiter confirmed the choice, it came out prepared medium rare and perfectly to my son's liking. The deserts were touted as made on-site, and my children and I sampled four equally. I nominally had Tiramisu, my son had a white mousse and chocolate concoction, and my daughter chose a rice pudding. I had mine with a very acceptable cup of black coffee. All in all, 3 excellent meals!
Posted by Anonymous on 06/23/2008
We were really looking forward to a good experience but had the opposite. We were given regular menus but not the prix-fixe menus mentioned on their website. We asked for them and received them but when we asked for the lobster dish we were told they were out of lobster. Likewise, when we asked for the pasta and sausage dish, they were out of sausage. And this was on a Saturday evening! When we received the check, we were charged for coffee and dessert even though both were part of the prix-fixe menu. When asked why, the waiter blamed it on someone else and apologized. Beautiful restaurant but we left feeling unsettled and a bit annoyed.