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Posted by Anon on 12/02/2010
I've only been here for brunch, so can't really comment on the sandwiches whatnot. The scones, however, are fabulous. Crepes were also quite good. Tea was pretty good, but seemed a bit weak. The service was pretty friendly, though a bit rushed-probably because it was Sunday morning brunch hour. By the way, if arriving with a group, try to get there by 10am, otherwise the line becomes kind of monstrous. They also have a minimum order policy (I think it was $10/person), which kinda sucks because it's hard for one person to finish two of their huge scones+a pot of tea and then try to get something else...
Posted by very disappointed on 11/17/2010
I am disappointed to say that Alice's Tea Cup has not lived up to all the hype. I took my daughter and two of her friends here for lunch, and let's just say our waitress needed a serious attitude adjustment. Even my six year old daughter whispered to me after our waitress left to place our order, "Mommy, why does our waitress look so mean?" Clearly it would have taken too much energy for her to smile. Come on, this is supposed to be a kid-friendly restaurant, can't you feign politeness? I would describe the hostesses as aloof, unprofessional, and snooty. I got the vibe that this is not a very accomodating or flexible restaurant- basically if you have more than three people in your party and you come between the hours of 10am and 4pm you can almost guarantee at least a half hour wait since they do not take reservations. Our tea was bitter and over-brewed. Sad to say, I could have had tastier tea from across the street. The cake slice we split for dessert tasted old, and the cookie was hard, crumbly, and stale. To be honest, the only positive remark I have to make about this place is the scones. If I was craving scones in the future, I would take them to go in order to avoid the rude sit-down service. The place is totally cramped and claustrophobic, and there's only one bathroom. To make matters worse, once we finished our mediocre, overpriced food, my daughter and her friends were lured into the magical world of marked-up merchandise by the counter. I am not cheap by any means, and I have no qualms about treating my daughter and her friends to nice treats once in a while, but I am not dishing out $30-$50 for a pair of fairy wings. So not only did I feel mistreated by our nasty waitress, but then to top it off I get a guilt trip for not spending $150 on fairy wings. Next time my daughter and her friends want a fun girls day out, we're going somewhere else. Alice's Tea Cup is overrated.
Posted by Jessica on 11/05/2010
I've ordered a few things from here before and was disappointed. The coffee chocolate chip cake didn't do it for me, the cupcakes were dry, and the chocolate cake too sweet - but the carrot cake is to die for!!! I've tried, but after Alice's Tea Cup I can't eat any other carrot cake without feeling thoroughly disappointed. I go back just for that. Goes really well with the jasmine green tea. Seriously this cake is ORGASMIC. Go. Right now.
Posted by anon on 10/05/2010
I was a pretty regular visitor, until I stopped in one morning and the hostess said there would be a 30 minute wait. I looked at the empty tables, then back at the hostess and she smiled. Then when I watched a party of three walk right in, I left. It was so obnoxious and rude. I was shocked.
Posted by Z Vegas on 09/14/2010
I'm so surprised by all the bad reviews on here. I've been going to the west side (original) Alice's consistently for 7 years. Brunch is a zoo but the benedict is the best i've ever had. As are the scones. I can't speak for the east side locations, but I will be a loyal Alice's customer as long as I'm in NYC. And as for the tea being weak, I totally disagree. I've never had a bad cup of tea there, and I know tea. My opinion--most people don't bother to write reviews when they have a nice time, so the reviews on here end up skewing negatively. If you aren't a snooty, entitled person who wants to have a bit of fun and whimsy with some great tea and food, Alice's is the perfect spot.
Posted by Anonymous on 07/07/2010
Went there with some lady friends for dinner on a wednesday night at 6:30pm. Place was packed. Ended up having to wait half an hour, but staff was very very accommodating and made us comfortable. Service is a little slow but food was perfect, tea was good, and cookies were amazing. The staff was very attentive and nice. I had a truly wonderful experience there and would definitely go back.
Posted by diablofoodie on 05/30/2010
...who want to wear fairy wings and drink tea. This is not a place for serious tea drinkers (really tepid, weak tea...how can you have a teahouse and not know how to brew proper tea?). Scones ok, with tiny tiny amounts of cream (not clotted cream). Food average. Good place to bring your nieces but that's it