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Posted by Anonymous on 01/16/2011
Worst brunch experience I've had this afternoon at Al Dente. We went here b/c our orignal choice of Sarabeth's was too crowded and the wait was too long. So we went to Al Dente which is right in the area. We ordered French Toast, which tasted great, however, they sliced up ONE slice of toast into four very small pieces, added 5 banana slices as garnish on a large platter to make it look as if there was a lot of food on the plate. When we asked the waiter if these were normal portion sizes, he said yes. We made a note to never come here again, but quietly ate our food. Then we noticed (since we were sitting by the kitchen) that the manager kept sending staff out for groceries! Also other plates coming out of the kitchen were way fuller than ours! By then we'd already eaten, so we asked the manager regarding the portions, and she said what we got is standard and she saw our plates and that was their norm. We asked if it was b/c they ran out of ingredients in the kitchen, which we heard her say, and she said not at all, they were fully stocked. We continued to complain and she gave us half-price on the meal. We get outside and looked at the menu again, and notice we were supposed to get strawberries with our french toast, not bananas! No one asked us if they could substitute! When we go back in to question her about that, she says oh but we gave you extra bananas instead! 5 thin slices of banana is not generous...So in summary: - Childsize portions - Poor management - You don't get food as it's described in the menu - They don't take American Express Bottom line, go somewhere else.
Posted by Anonymous on 01/06/2011
I have been to Al Dente for brunch several times and it has always been great. I always get pancakes or french toast. My husband usually has some type of omlette which comes with really good potatoes. He's always been very happy with his choices too. The coffee is really good. They give you your own french press which is a nice touch. We've been to Al Dente twice for dinner. The first time I had a special pasta dish that was amazing. The second time the dish I got wasn't as good, but still acceptable. I also really like the atmosphere - it's adorable and cozy!
Posted by Anonymous on 08/09/2010
I don't know what these people are talking about? My wife and I visit al dente on a regular basis and have never had a bad experiance. The service is fast and the food is terrific !! The wine prices are very reasonable. I don't think the food is over priced at all, with a menu range of $13 to 20 bucks . I also get delivery at least once a week. Anyways for what it is worth I love this place and will defiately be back .
Posted by Anonymous on 06/27/2010
Went with friends for a relaxing Saturday lunch, and the place was almost empty. Should have heeded the signs. Our waiter took 5 minutes to give us menus. The wilted salads cost $10 apiece, and my "pizettes" were a joke. If you want to make a little pizza, that's all well and good. However, if you're taking cheap focaccia bread, putting jar sauce and oil "cheese" on it, don't call it something that traditionally tastes partway decent. And don't charge $10 for it. For a place that charges extra for their special brunch menu, I don't expect potatoes swimming in an oil spill. Portions were minuscule. Cheap food, jar sauce, all wrapped up in layers of pretension and sticker shock when the bill arrived. $150 for a substandard diner brunch? This place doesn't deserve to call itself a fine dining restaurant. Will not be returning.
Posted by Anonymous on 05/28/2010
This restaurant does not fit the bill for Amsterdam Avenue. I was recently in this restaurant this past week and if I had read what I read online....I would never have gone in or recommended it to my family. When we first entered the restaurant, it was just my daughter and I. Everyone was sitting outside and I chose to have a cozier dinner with my family. I asked if we could sit in a booth since I had children with me. The waiter said that the owner would not allow it since they were worried that the children would get sauce on their upholstery. Worst mistake to tell a mother – some CHILDREN do have table manners!! Appetizers came and we were all fine. Waiter comes to refill my glass and he accidentally knocks my glass over. Water is all over me and the glass is shattered into pieces. He slowly grabs some napkins and tries to blot my lap (2nd no-no)!! I go into the restroom to try to dry up and to my surprise; blood is dripping from my leg. I show the waiter the blood from my napkin and tell him I need a band aid, but he is too busy taking an order at another table. I finally get a band aid and what they would refer to as a first aid kit. We settle back into our seats and the waiter is still picking up shards of glass, instead of grabbing a broom and sweeping it up. My children and I are too upset to finish our meal. The bill arrives and to our surprise, we are hit with the entire bill. Tried to speak to a manager and was told that there is no manager. Tried to find the owner - they could not tell us when the owner comes in. You have to wonder why this restaurant is doing so badly. Food is mediocre and service is poor. This place should be closed and if you are tempted to go in, understand that if you have any problems, you will have to deal with their wait staff that is unable to do anything about your problem. You will be referred to an owner who is never around. We were not looking to get comped dinner - we did enjoy the apetizer prior to the incident. Our error was that we should have left as soon as they tried to walk over the shard of glass that was all over the floor to serve our dinner.
Posted by UWS on 06/28/2009
This place always has great delivery. I grew up with Italian food and this place has excellent, fairly simple pastas and salads. We order from here all the time. Try it!
Posted by Lisa on 06/22/2009
My husband and I dined here this weekend with 2 other couples. The place is very charming and pretty, the service was good, and the food was excellent. Everyone in our party loved their meals, and this is a group that dines out very frequently. I am surprised to see quite a few bad reviews on this place... our experience was great, and the prices are very reasonable. We will definitely be back soon!