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Adrienne's Pizza Bar
Posted by TBranford on 05/10/2007
The food is great, but the service, particularly delivery, is poor! The other reviewers were right about the telephone issue. They refuse to answer half the time. When they do decide to answer, they do so with much attitude. Owners/managers, pay attention and fix this problem. I called for delivery just one week ago and was tempted to stop ordering from this place for good. The pizza is among the best I've tasted, but the attitudes of the staff leave much to be desired. This I find to be true of dining in the restaurant as well. It's not nearly as bad, of course, but still not what it should be.
Posted by Food Critique on 05/06/2007
As others have stated, the food is excellent, worth the hastle for the most part. Delivery is always a lengthy experience. One night, I received something different than I had ordered and instead of being helpful and apologetic, they were rude and difficult although they finally did end up bringing me what I had originally ordered. Yet I still order from here because the food is so good. The service is pretty bad though, it would be in the owners/managers best interest to work on this!
Posted by RM on 04/27/2007
If anyone looks at some of the others people's reviews and decides not to go here, you are mistakingly listening to people that don't know AWESOME PIZZA! This place is phenomenal, period!
Posted by Upper Eazy Foodie on 04/18/2007
and I loveeee this place, the crumbled sausage topping is amazing and the crust is almost like a puff pastry. Plus they get extra credit for including crusged red pepper with the order (which is a must on pizza.) I could see why one would be tight if they had delivery problems but none so far this way with me. Def check it out
Posted by lives downtown on 04/15/2007
I LOVE this pizza. It is great. Maybe my favorite. But they have poor service. They are fine when you're there, but they do NOT answer the phone!! Then IF they grace your call by answering, they tell you delivery is 1-2 hrs. First of all, answer the phone. I live down here and can just go down to pick it up, but not if I can't order first. Secondly, every other place hired delivery people. Why do they not? It is ridiculous. I hope the owners or managers are reading this... I have often ordered from somewhere else after I call and can't even get through. So hire someone else! It can't be that hard to get someone to pick up the phone, no matter how busy you are.
Posted by Downtown Regular on 03/27/2007
The food is good, really good, the problem is everyone, everyone, eats here, so service is impossibly poor. I can't even get them to pick up the phone on a Tuesday night at 9pm. Forget delivery. The other reviewers are right. 1-2 hour wait for delivery. You think the owners would get on it and hire more staff, because they're losing business.
Posted by Anonymous on 03/23/2007
Adrienne's Pizza Bar cooks up the best pizza I've had in New York by far! The atmosphere is also very inviting. In the summer, they have seats outside... Be early those seats are hard to get! Overall Adrienne's is great gormet pizza. Obviously not cheap, but definitely worth the price!