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Adrienne's Pizza Bar
Posted by Laci Chisholm on 03/26/2015
I ordered a pepperoni pizza to be delivered at 12:45pm for a lunch meeting. What i received was a burnt pizza that only had sauce and big slices of garlic on it. There was no cheese or pepperoni. When I called the restaurant they apologized and said they'd send a new pizza out when they could. I asked if I could receive a discount or if they'd give me the pizza for free since it was the wrong pizza and now would be delivered over an hour after my original delivery time. I asked to speak with the manager but was told she was unavailable. The head cashier said I could either have a new pizza sent out or get a refund. I didn't think that was a way to rectify the situation and didn't think that was good customer service. I think me getting the pizza I ordered was what should have happened in the first place. I placed the order two hours in advance. When I continued to press she said she'd give me a free salad or dessert -- again not what I wanted. I wanted the pizza I ordered. When they finally came back with the pizza the delivery guy asked for the other pizza back. Can you believe that?!?!? I told him I'd trashed it over an hour ago but had the box in recycling. He said he had to have it. I gave him the box I'd put in recycling. Why would you want to take back a pizza that's been sitting in someone's office for almost 2 hours and be that adamant about getting it back. I'm just not happy with the level of service I received from this place at all.
Posted by Peggy on 07/10/2014
My office orders all the time, the best pizza around! We go there to eat outside, sometimes its longer than others, but the wait is worth is. Love the atittudes, I have one myself :). They are funny and fast!
Posted by Jen on 04/28/2013
Best pizza ever! Can't wait to get back to NYC to eat it again.
Posted by anonymous on 04/12/2013
Just got back from my experience there. Ordered some pies to take out. They were completely overwelmed and didn't answer the phones when I called earlier to adjust my order. That being said I think the pizza is worth it. Just order early. Pick it up if you can. And serve any attitude you get right back.
Posted by Jon M on 01/18/2013
Just tried to have an enjoyable dinner out at Adrienne’s pizza bar dinner there and it was a mistake! We had apoor service and we had to wait while all the tables that came in after us get their food well before us. The worst part was when we finally got our pizza it was soggy! The waiter was unapologetic and could care less. If I could give it a negative star I would.
Posted by Meg on 03/15/2011
A friend and I decided to try Adrienne's out for lunch. We were seated right away, the host pulled out the table for us because they are pretty squished together. Within seconds our drink and food orders were taken. The Original Pizza came out fairly quickly and was piping hot! The pizza was delicious! The crust and bottom of the pizza had a nice crunch to it but the dough was still nice and fluffy. It had a wonderful ratio of sauce to cheese with some nice Italian seasoning on top! They were very quick with the bill and running our cards! Downsides: Pizzas are one size, are $17+ and you are practically sitting elbow to elbow with the people next to you.
Posted by Kara on 01/05/2011
We used to order from Adrienne's because we didn't mind waiting 45+ minutes for delivery, but recently every time I call the girl that always answers immediately puts me on hold before I even mention delivery--today I waited about 14minutes on hold before hanging up.