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Posted by Anonymous on 08/11/2007
I had written the review "Don't Go Here" on 07/23/2007 after dining at A Voce and experiencing poor service from our waiter. I had noted that the food and atmosphere was excellent, but the service was very poor from the start. The next day I received a call from Ron, the General Manager, on my cell (apparently Tania or the other hostess I spoke to had told him about my experience) and he invited me and my girlfriend back to the restaurant. We went back last night and were immediately greeted by Ron, who sat us in a prime location and gave us an excellent waiter, Mario. We had a completely different experience. Mario was extremely attentive and did not rush us one bit, Ron also had arranged for a number of desserts to be served to us on the house. We had the sheeps milk ricotta which was excellent, and I had the grandmother's meat ravioli again which was amazing. While I cannot delete my previous review, I have to say A Voce definitely lived up to its reputation after the WSJ article and I will definitely be back. Thank you Ron!
Posted by Anonymous on 08/04/2007
had dinner at a voce last night and it was great...the asparagus/parmesan appetizer is worth the price of dinner alone...not to mention the great service we received...i plan to be back often.
Posted by Dee on 08/02/2007
Noisy, clangy, duck meatballs way, way, way overrated. Felt rushed. I do not understand how this place was handed a Michelin star.
Posted by Distasteful on 07/27/2007
I went to A Voce tonight on Thursday night. We were seated promptly, however, poorly in the back right corner of the restaurant. Our waiter came over and proceeded to try to rush us to order. We explained we needed a moment and he came back again in 2 min. My wife and I split the duck meatballs, which were dry, and a asparagis dish as appetizers. For our main course I ordered the Tonno Bianco which was good and my wife had the Scampi Ravioli. The Scampi was cold in the middle. I brought this to the waiter's attention and couldn't believe what I heard. He must not have thought I spoke Spanish as well as he muttered under his breath and then turned to a busboy and said some very hurtful things to this individual as if it was his fault. I couldn't believe it! Our desert of Tuscan Doughnuts was somewhat of a savior of marginal cuisine and an even worse experience with this server.
Posted by Anonymous on 07/23/2007
I went to A Voce on Saturday with my girlfriend and another couple after hearing good things and reading the article in the WSJ. I asked the hostess (Tania) for one of the middle tables and she couldn't accomodate, but was very pleasant to deal with. Then everything went downhill. Our waiter came within 5 minutes and asked if we had decided. Before my girlfriend could even ask for a wine list he disappeared. I had to flag him down and ask for bread 3 times. Second, after we ordered the appetizers and a bottle of wine the other couple needed more time to decide, so instead of saying "i'll come back" he rolled his eyes, sighed and ran away. I had to ask three different busboys for my drink after that, and when our food came we apparently were given another waiter. The old one simply ignored us and shot us an occasional dirty look. Never once did anyone ask us if we wanted desert and just gave us the check as soon as we finished. The food was decent, not spectacular, but when you dine at a restaurant like A Voce you expect a) good atmosphere, which it has, and b) stellar service, which it obviously lacks. On our way out, I made a point to tell the new hostess (Tania had left by then apparently) how horrible our waiter was. She simply shrugged her shoulders and said I'm sorry. So am I. Am never going back here, and will be telling everyone I know to avoid this place. When you spend $280 on dinner for 4 people you expect to be treated with a little dignity, maybe the owners of A Voce should look into it.
Posted by Anonymous on 07/04/2007
A voce deserves its A and its "word of mouth". We were a group of well traveled immigration lawyers and pharma industry folks who were NOT DINING on an expense account . We have each eaten at the best rated restaurants in the most international cities and found the food here genuine, with distinctive personality and not pretentious. The offering of duck and lamb was unique. I never thought that anything could surpass a great Chinese style duck or a Persian lamb but there are great surprises in the menu. The duck meatballs cannot be compared. Ahh the rock shrimp - and seafood Ravioli - what a pair. The desserts gave us great memories of Florence . We can't wait to return to try out the other dishes and have made reservations again. It was worth the rush post theatre to go 25 blocks there in order to order by 11pm and very pleased that they were able to still cook up a feast for us. Oh, and the seats were comfortable and the seating was spacious - maybe the room is too open but at least it is casual elegant and not stuffy - a place that our adult children would enjoy just as much as we did.
Posted by NYesq on 07/02/2007
I went there on a first date after hearing it was this new hot spot restaurant. The food was not good. The service and atmosphere were good, but unfortunately, the food was some of the poorest I have had in the city.