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Midtown West >
5 Napkin Burger
Posted by Anonymous on 06/22/2008
Been here twice in it's opening week. Every dish ordered (about 10 total) met with enthusiastic responses, from the sushi appetizers to the signature burger. They'll get a lot of repeat customers due to the food. BUT, they need to much improve their service, which I found to be very slow and unorganized. It shouldn't take 2.5 hours between walking in and walking out, 10+ minutes to get water on the table, an hour to get seated when there were hardly any other people waiting, 20+ minutes and requests of 4 different people to get a drink that was missing from a bar order, etc. Hopefully they'll work this out soon.