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Posted by Open Eyes on 02/10/2014
Highly recommend it. Decorations are pretty cool. Very Hell’s Kitchen! Servers are attentive and efficient. Hostess can be a little abrupt and rude. Food came out hot and delicious. Be careful on the temperature of the burgers they tend to go a little more on the rare side, order a notch up from what you typically would order. You can usually get seated right away, but it is a busy place so if you are going in during peak hours give yourself some extra time, there can be a 20 to 30 minute wait for a table. Good selection of beers and full bar.
Posted by Michael D. on 07/30/2013
Just ate at the 5 Napkin Burger in Hell's Kitchen. It was a wonderful experience. Great staff. Attentive, friendly, and efficient. My wife had the Avocado-Ranch Burger, and I had the 5 Napkin Burger. Both came with thin sliced fries that were hot and crunchy. No need for ketchup either as they were that flavorful. Great burgers as ordered (medium rare). Plump and juicy. My one complaint would be they only provided one napkin (originally) for my burger, and you definitely need more! We will return.
Posted by Roger on 05/30/2013
I visited NY last month so friends took me there I was amazed I never tasted burger that good in my life It was so so good juicy burger I wish we have this place in Houston
Posted by Tony on 02/09/2013
Am i crazy or is the service so disappointing that this place is just not possible to go back to? Trust me, save yourself from the crazyness. The subpar service makes the just fair food unbearable. Your welcome for saving you...
Posted by Anonymous on 02/05/2013
We had such a lovely dinner here. Great way to start our holiday in NYC. We had our little girl with us and ordered her the chicken fingers & fries off the kids menu, it was so good. Homemade chicken fingers. Will definitely return when we're back in NYC
Posted by anonymous on 11/14/2012
Cant these places that call themselves estaordinary and that charge enormous prices try a little harder. I had the blue cheese mushroom burger and it was so ordinary and dry. The meat was ok but the presentation and plating of the food was so sloppyand to boot I only found about 3 mushroom slices. The 3 small pieces of bacon thrown on top were cooked yesterday and were so hard to chew and they had the nerve to charge 3 bucks extra more over and above the basic charge which was already exhorbitant How can cole slaw not be delicious. ? It is really such a simple dish and there's was so tasteless and greasy.Of course I have to add that the fries were cold and soggy The onion soup was ok but the gruyere was laid on top and not even melted. Couldnt they even have asked to refill my diet coke on the house since it was 3 dollars and mostly ice. Come on folks you could have made this lunch so much better but apparently someone doesnt care too much about it. Place should be called 10 napkins since 5 are not enough for me to barf in! Next time I am going to one of the fast food burger joints instead and will porbably walk out a lot more satisfied and not spending almost $4o for nothing
Posted by Suzy on 10/10/2012
I have been here about 3 times - burgers are great.