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Midtown South / Chelsea >
Diners & Coffee Shops >
38th Street Diner
Posted by Tammy Tourist on 11/24/2014
A friend and I were in NY to see a show this past weekend. We were staying at a hotel in the same block as the diner and thought it would be a convenient place to grab breakfast before shopping that day. The service was beyond terrible. We sat for 30 minutes before our order got placed. When the food finally arrived the eggs were undercooked to order and the waffle was overcooked. We received no coffee or water for 30 minutes after being seated. What should have been a 30 minute meal took well over an hour. Everyone else in the place was receiving the same treatment. Ugh!
Posted by mikeb on 11/05/2013
I'm one to give a place a 2nd chance believing every place can have a bad day...but after returning over the weekend I must say it was the poorest dining experience I have ever had. The host seemed lost & incompetent (except to swipe credit cards & pour orange juice), the only waitress tending to the entire restaurant was overwhelmed. I waited @ the counter for 25 mins before i was offered a cup of coffee, juice or water. Only to wait another 15 mins before my order was taken. After waiting for food, I then find out tht my order wasn't placed in the kitchen...As though i would be willing to place my order again and wait another 20mins for a basic breakfast. My question was why work in a place that you know nothing about. It was an hour of my time that I will NEVER get back... for a 2 egg breakfast that this diner was unable to provide due to their lack of understanding of the restaurant business.
Posted by Helen on 02/15/2013
We used to take out from this diner almost every Friday. Prices have been raised dramatically and the portions have been significantly decreased. They charged me for one pickle and would only give me 1 packet of ketchup!! Service was slow and could not communicate well. It took 10 minutes to put in a phone order and we had to wait for the food in additional 20 minutes after they said it would be ready. I suggest picking a differnent diner as we will never EVER go back.
Posted by Anonymous on 02/08/2013
Went for breakfast and it was unpleasant. Even the coffee was poor. Service was slow and inattentive. Food was just inedible. Pancakes were undercooked and gloopy, I couldn't eat them. The waiter didn't even ask me if there was a problem when he picked up my untouched plate of pancakes. I would absolutely avoid this place!
Posted by Regina on 01/08/2013
Had a lunch there and ordered london broil sandwich. food is unappetizing. meat was soaked in vinegar and tasted sour and there was some stuff thinly spread overt the meat. it looked not very appetizing. when i told the waiter that the food was not edible he asked what i wanted to do about it. i asked not to be charged $13.95 for this sandwich, but no such luck. even the bread was not edible because the meat left a very unpleasant taste on the bread as well. bottomline is - don't eat there.
Posted by Tony Armando on 03/12/2012
If you're seeking atmosphere and intimate dining with a featured wine list, this is not your spot. If youi're looking for a clean, well-managed place with a good menu and great diner food, this is it. You can eat as healthy or otherwise as you like. Breakfast-Lunch-Dinner are all reasonably priced and everything on the menu is good. Try the grilled wrap with chicken and greek flavors. Servings are generous. If you're on a budget, you can't beat this place.
Posted by Clive Leah on 03/07/2012
We recently spent a 5 day vacation in New York and breakfasted twice at 38.Being from England this is a new dining experience and I found the place through menu pages.We were not disappointed..terrific value for money and generous portions..the omelettes were exceptional