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Posted by UES local girl on 10/18/2005
I was a little shocked by the previous review not because 3 star has never let me down -- they have -- but because the burgers with fries are $6.50 and milkshakes $3.25. Did this guy seriously tip them $13 +? Lack of reason starts early with this guys review... I have received in the wrong order twice and a slight mistake a couple more times and I have never had a problem getting the replacement within the 1/2 hr, usually less.. but then I live 3 blocks away. I am a regular customer and I won't order or recommend them in the future if they fail to apologize and make it right - and I let them know what "right" is.. once an immediate refund to my credit card. Sometimes you just must put that out there. You can always check the bag before the delivery person leaves - you can give a way reduced tip especially when an order is that late.. And call the diner to let them know their delivery staff did not receive the tip you would have given had his arrival time been reasonable. 3 Star diner is pretty fantastic about making things right.. explain how it inconvenienced you. Don't just moan and groan without a realistic suggestion on how to improve the situation. Their Saute Dishes are quite good.. and 1 order will feed two girls ;) Ordering milkshakes...for delivery? Be serious.
Posted by Michael on 10/07/2005
I have made the unfortunate mistake of ordering in from 3 Star Diner. My girlfriend and I each ordered a burger and a milkshake. We waited and waited, and 45 minutes after placing the order I called them again for an update. The girl on the phone was very nice and assured me that our food had just left and was on the way. Half an hour later, dinner arrived-- we had waited almost two hours for soggy burgers, limp fries, and two watery shakes (in the wrong flavors) that looked like someone else had already drank half of each cup. I decided to call them again, now for the third time, to tell them about my lousy experience. The man at 3 Star listened and offered to resend our food, which I accepted, and then he hung up on me while I was confirming our order. It has been over three hours since I placed my first call, and not surprisingly, dinner hasn't arrived. Just think--for $33, this could have been you. How'd this place get 3 Stars?
Posted by George Jung on 09/19/2005
Normal, neighborhood diner - okay, atmosphere, sometimes it takes the staff forever to take your order. However - the food here is awesome! If you have a hangover, it might as well be heaven. I'd HIGHLY reccomend bacon egg & cheese on an english muffin. And get fries with everything you order. They are amazing.
Posted by Marc on 09/04/2005
We have been there several times for takeout on the overnight. The late night manager doesn't know the difference between cole slaw and sour kraut. Another time he charged for individual tuna (50 cents more) when we ordered regular tuna. He said it's the same thing. We asked for a plain muffin and it arrived toasted with butter.
Posted by eats in alot on 08/22/2005
They may not have the best food, but they are quick and they deliver smokes and you can't beat that. Plus they make a great Bacon, Egg, and cheese.
Posted by Anonymous on 06/23/2005
The food is typical diner food but the service was subpar. We just ate there last night and saw our waitress when she took the order, brought our food and gave us our check. The table next to us actually had to track her down after waiting 15 minutes for the check.
Posted by local on 05/23/2005
This place is great! You know what your getting. Good burgers, veggie burgers and eggs. Salads are ok. It lives up to it's name.