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American (New) >
Posted by Plenty on 04/04/2014
New chef = major upgrade across all facets: quality, presentation, freshness, etc. Previous chef retired(?) and seasoned pro makes a difference. We've been visiting on and off bc we like location and service is very good, now we are frequent flyers again... We enjoyed a fabulous steak filet during Restaurant Week and worked the menu since. Love sitting at bar or closer to street view for a quieter experience. Worth a visit.
Posted by Massimo in Brooklyn on 06/09/2009
The main reason we tried this place was because there is a bar on the top floor of the hotel, with allegedly good views of lower Manhattan. Of course, the bar was closed for renovations... The restaurant is ok in terms of food and service, but frankly why would anyone spend a lot of money for an ambiance as anonymous as that of thousand other hotels across the US?
Posted by Anonymous on 04/25/2008
The restaurant has a beautiful decor, and the food was absolutely amazing. From the appetizers, to the main course, down to the sauce a gentleman mixes fresh, right in front of you. They have at least 10 different sauces and you can try as many as your heart desires. The staff was so respectful, attentive, and accommodating. They are expensive, but it was worth every penny! My family can be a little loud, which didn't seem to be appreciated. Not to mention, we were the only African American people in there. However, we had a wonderful time and we were treated very well. I would definitely return and I would absolutely recommend this restaurant to others. After dinner we went to their Rise Bar on the top floor which over looks the city. It was a beautiful view and atmosphere. The manager was very pleasant, but unfortunately we did not care for our server. That didn't ruin anything. We had a wonderful time at Rise Bar as well.
Posted by Laura on 03/28/2008
This is a top restaurant. Went for a birthday dinner. The chicken was amazing, the steaks were unbelieveable. The service impeccable. Great ambience. Would go again and again and again.
Posted by DoctortedNYC on 08/08/2007
Located in the gorgeous lobby of the ultra-chic and swank Ritz-Carlton Hotel, 2 West is a serene, calm oasis of exotic wood, glass and lush carpets. Well spaced, extra large tables in a muted, hushed setting make for one of the most romantic and refined dining spots in the city. We started with drinks at the 14th floor terrace bar ,The Rise. Very few venues offer more spectacular views. The spectacle of lower manhattan, the battery and the south, east and west views unfold before your eyes in incredible fashion. Downstair.s for dinner. Greetstaff very gracious. Service pleasant, accomodating and attentive. Dinner started off promising with a nice bread basket of black warm onion rolls a mini-baquettes, but went downhill thereafter. A complimentart plate of small, pillow-like hollow potato chips were greasy and undersalted. The garlic aoili dipping sauce was bland. The usual any thing passes for Caesar Salad "Pseudo-Caesar Salad" was some red-leaf lettuce with parmesean in vinagrette. The other appetizer of a jumbo shrimp cocktail raised my suspicions when I noticed their glossy sheen. Confirmation of probably packaged, frozen crustaceans were confirmed by their mushy texture and slighty off, butt not spoiled taste. A ketchupy cocktail sauce helped disguise the taste. For the main we both had Colorado lamb chops. Their charred appearance was explained after tasting them and coming to the sad realization they were char-broiled a la` Roy Rogers Steakhouse. What a sad fate for a noble piece of meat. Their gamey taste also didn't help.A "saucier" makes the rounds in a humongous cart. offering several sauces. We opted dor the portabello mushroom which tasted canned and the cold [surprise!] horseradish sauce that would have been better served with the shrimp. The stuffed baked potato was excellent though, reminding us of the days when potatoes were more often baked in the often rather than sterilized in the microwave. A trange sounding "Fudge Filled Peach" dessert
Posted by Frequent Manhattan Diner on 07/29/2007
Outstanding restaurant in every category. My husband and I were treated as if we were Brad and Angelina! So much warm attention from the staff but never overbearing or stuffy. The food was absolutely perfect--top quality and delicious. I started with the Caesar salad which was made from red leaf lettuce, firm and fresh. The filet mignon was cooked perfectly. They have a "saucier" who comes around with a selection of sauces to perfectly compliment your meat selection. Their creamed spinach was divine. This is gourment comfort food on the highest level. My husband had the sorrel soup. The color and taste of the soup along with the presentation were exquisite. The views from the restaurant give a glimpse of New York Harbor and a lovely park. We took a magical stroll after dinner. Elegant atmosphere in this restaurant in the Riz-Carlton Hotel. When the check came we were surprised at how reasonable it was for this quality of food.
Posted by Quite Pleased on 07/18/2007
I went there for my birthday last night. The decor is kind of hotel-style but comfortable chairs. We were greeted with a "Happy Birthday!" from the maitre-d. I asked to be moved near the window and the maitre-d obliged. He kept saying how he was so pleased we were joining them, etc... So they brought over bread and these little potato treats. Even though we only ordered perrier to drink (no alcohol, which servers tend to be snooty about) the server was very attentive and helpful. The mixed green salad wasnt very good, too bitter for me. They got my order wrong and I ended up with the Sea Bass (regular menu) instead of the Striped Bass (specials menu) but the only tip-off for me was that it came with different sides. When I asked about it three servers came over with the missing accompaniments which I was content with. After our meal we had coffee and sambuca and we told them we would think about dessert. In the meantime they came over with two complimentary desserts - a banana cake thing and a coconut souffle with happy birthday written in icing on the plate. After that we lingered for a while, they did not rush us at all and even brought over a third complimentary dessert, a tray of cookies!!!!! All in all it was a great experience. Not the most elegant restaurant in New York, food was great but not wonderful but certainly the BEST service I have ever gotten!!!